Working At Helpware - Ask a Question | Comparably
Helpware Claimed Company
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more
EMPLOYEE
PARTICIPANTS
875
TOTAL
RATINGS
15359
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Q&A With Helpware Employees

Helpware employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.

How employees describe working at Helpware

I have never felt so happy and comfortable before. When I started this company for me was a life savior and I will always be grateful for that.

THE SOPPORT THAT THEY OFFER IS OK

Review from Customer Support Dept

HMO benefits and LOB allowance for trainers

everyone is very accommodating and very helpful

Overall satisfied and proud to be part of the company

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What it's like to work at Helpware

  • Helpware employees generally work 8.2 hrs a day
  • Employees at Helpware report the work pace is comfortably fast
  • On a typical day, employees at Helpware have 1 meeting
  • 97% of Helpware employees look forward to interacting with their team every day
  • Helpware employees most often take 10-15 paid vacation and sick days each year
  • 82% of Helpware employees report they are happy with their work life balance
  • Helpware employees typically get valuable feedback on how to improve at work Every Week
  • 98% of Helpware employees call their work environment positive

Q&A With Helpware Employees

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Asked to all employees at Helpware

Aggregated Employee Answer on Comparably

  • Helpware's IT team rates their overall benefits a B- and most of them think the perks are Good. 56% of Helpware employees in IT say they are satisfied with their benefits. The majority of employees in IT also get 10-15 days of paid vacation, and most of them believe the cash value of their benefits is $1500 - $2500/mo.

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Aggregated Employee Answer on Comparably

  • 79% of the same employees also feel like Helpware is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at Helpware.

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Aggregated Employee Answer on Comparably

  • Helpware employees rate their manager an A+ or 93/100 and the majority believe their manager truly cares about them as a person. Most of the employees (68%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • Helpware employees rates their pay and overall compensation an A or 80/100. 81% of employees believe they are paid fairly and 59% of employees get raises every year.

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Curious about what work's like at Helpware?

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Should I work at Helpware?

85% of Helpware employees would encourage their friends to become coworkers, whereas 11% are neutral and 4% would not recommend working at Helpware to their friends.

81
eNPS Score
85%Promoters
11%Passive
4%Detractors

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