Comparably Awards

Helpware Claimed Company

Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more

EMPLOYEE PARTICIPANTS: 875

TOTAL RATINGS: 15359

CEO: Robert Nash

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Robert Nash Helpware CEO Rating

Helpware's CEO, Robert Nash, has 936 employee ratings and a score of 95/100, placing them in the Top 5% of similar size companies on Comparably with 1,001-5,000 Employees. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that males at Helpware rate Robert Nash higher than females, giving the CEO a score of 96/100.

Last updated months ago.

Where This Score Ranks Helpware's CEO Rating

TOP
5%
In the Top 5% of 2126 Similar Sized Companies on Comparably
1st
1st place versus 1 competitors rated on Comparably

Jan

Mar

Jun

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Oct

A+95 / 100

Jan

Helpware CEO Robert Nash Bio

Having led delivery of outsourced business processing services for government and commercial clients for more than 18 years, Robert Nash offers extensive expertise in developing and implementing best-in-class customer care, business process solutions and digital services with a relentless focus on transforming the consumer experience. A veteran BPO executive, Robert brings vast experience from large scale BPO providers (such as Xerox) servicing both domestic, near-shore, and offshore locations.

Robert's years of experience include specialization in business operations, client management, productivity forecasting, digital solution design, and business analytics. Robert is process driven with a deep background in Six Sigma practices and certification. He is a proven business owner driving over $500M of closed and implemented BPO business in the past 10 years alone. Robert is highly qualified to lead our aspiration of growth through operational excellence, outstanding culture, and innovation. With his industry expertise and business acumen across healthcare, tech, transportation, and retail industries we are confident that Robert's leadership will be integral in driving our continued growth.

Who Ranks Helpware's CEO Rating the Highest?

Department - Admin 100/100

Department - Sales 100/100

Ethnicity - Native American 100/100

Who Ranks Helpware's CEO Rating the Lowest?

Department - Engineering 90/100

Department - HR 93/100

Ethnicity - Hispanic or Latino 93/100

Helpware CEO Robert Nash At a Glance

The CEO score provides an understanding of how employees feel about the CEO’s leadership style and effectiveness at Helpware.

Based on 936 ratings, Robert Nash ranks right above SupportNinja's CEO, Connor Tomkies.

Helpware's CEO is highly regarded by the Admin department, the Sales department, and Native American employees. However, the Engineering department, the HR department, and Hispanic or Latino employees have a less favorable view of the CEO and believe there is room for improvement. Overall, the CEO score has remained stable over the last 90 days.