Comparably Awards

Helpware Claimed Company

Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more

EMPLOYEE PARTICIPANTS: 875

TOTAL RATINGS: 15359

CEO: Robert Nash

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Helpware's Management Ratings

Based on 1010 ratings, Helpware employees rate their manager an "A+" or 93/100. The Manager score takes into account how employees feel and value their relationship with their manager. The score is comprised from Helpware employee feedback to questions like “Does your manager seem to care about you as a person?” and “Do you feel comfortable giving your boss negative feedback?” Helpware's management structure can vary according to department, and scores are broken out accordingly, with Admin department ranking the managers the highest at 100/100.

Last updated months ago.

Where This Score Ranks Helpware's Manager

TOP
5%
In the Top 5% of 2048 Similar Sized Companies on Comparably
1st
1st place versus 1 competitors rated on Comparably

Jan

Mar

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Oct

A+93 / 100

Jan

Who Ranks Helpware's Manager the Highest?

Department - Admin 100/100

Tenure - 5 to 10 Years 100/100

Department - HR 98/100

Who Ranks Helpware's Manager the Lowest?

Department - Engineering 75/100

Gender - Non-Binary 83/100

Tenure - 1 to 2 Years 84/100

Helpware Manager At a Glance

Helpware's Manager score is in 1st place compared to their competitors which include SupportNinja. Their competitor, SupportNinja, is ranked right below Helpware. The company is in the Top 5% of similar sized companies on Comparably.

At Helpware, the Admin department and employees who have been at the company 5 to 10 Years feel the most supported and have the best experience with their manager. However, the Engineering department and Non-Binary employees think differently and have the least favorable experience with their manager at Helpware.