A+
83/100
Helpware Claimed Company
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more
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Helpware Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Always learning something and opportunity to provide help to other departments
Company prioritizes the well-being of employees, offers support at all levels within the organization, and has policies in place that encourage respect, trust, empathy, and support
COMMUNITY, SUPPORT AND RESPECT ARE THE ONES
El estar para ayudarnos y explicar cosas que no sabemos
Review from Admin Dept
culture, people, activities and all efforts - it's inspired
Multicultural company, I love to interact with people worldwide
Friendly people and always eager to help
Review from Admin Dept
Good clear communication and there is always opportunities for growth.
One of the company's value is to "Never stop transforming". Which only show that the company cares for their employees.
it is remote job and you are welcome to work from any place you would love to
I think it's that the work is not hard to do, and you always get help when needed, so it's not stressful cause you don't have to struggle to find solutions on your own. And even if you happen to make a mistake, they would help you to avoid it from happening again, instead of getting mad at you.
They let you be yourself and work with you through out any challenges that arise.
I have never heard of anyone feeling uncomfortable, everybody's free to express the way themselves in every way and I LOVE THAT!
in lack for better words they could do better
they really aren't on my back when it comes to my performance and that's why I feel a raise would be fair
Most of the employees are young
Open and kind people, collaborative environment
People - open, kind, collaborative, ready to help
Good clear communication and opportunities for growth are always available.
Flexibility and friendly way of treating each other, being equal
What needs to change to make the company culture better?
Everything they need to start listening morw
Everything is OK for me
Make the installations more social compatible
Nothing to change about our culture
To have more supportive relationships
Toxicity of the company need to change
equitable workloads and grow the departments with more activities
Nothing, let's keep it as it is
Review from Customer Support Dept
Its already good enough for me
None its perfect the way it is!
The culture is the best!
Having resting places or even some brake rooms as theres no such thing currently and sleeping on the desk hurst my back
They should allocate more budget to the management roles. Based on my experience, managers will have a delayed response to any queries since they are handling more people than expected.
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