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Helpware Claimed Company

Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more

EMPLOYEE PARTICIPANTS: 875

TOTAL RATINGS: 15359

CEO: Robert Nash

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Helpware Office Culture Score

Helpware's Office Culture is ranked 1st among its competitors and in the Top 20% of similar sized companies on Comparably. 70% of Helpware employees have a close friend at work and typically socialize with team members Never outside of work. Learn more about Helpware's Office Culture by Department, Gender, Ethnicity and more.

Last updated months ago.

Where This Score Ranks Helpware's Office Culture

TOP
20%
In the Top 20% of 1032 Similar Sized Companies on Comparably
1st
1st place versus 1 competitors rated on Comparably

Dec

Feb

May

Nov

Jan

B+76 / 100

Jan

Who Ranks Helpware's Office Culture the Highest?

Department - HR 96/100

Department - Customer Success 89/100

Ethnicity - African American/Black 89/100

Who Ranks Helpware's Office Culture the Lowest?

Gender - Non-Binary 68/100

Ethnicity - Caucasian 72/100

Ethnicity - Hispanic or Latino 72/100

Helpware Office Culture At a Glance

Helpware employees rank their office culture a "B+" or 76/100. 208 employees provided feedback on their office culture and whether it's a productive and collaborative environment.

70% of employees at Helpware have a close friend at work.Most employees are not burnt out and also feel like they have a work life balance in their position.Compared to its competitors, SupportNinja, Helpware's office culture ranks in 1st place.

The HR department and the Customer Success department are the most satisfied with the office culture, while Non-Binary employees and Caucasian employees believe there is room for improvement. Helpware ranks in the Top 20% of 1032 similar sized companies with 1,001-5,000 Employees on Comparably.

Helpware's Office Culture Trendline

Helpware77
Similar Size on Comparably

How Helpware's Office Culture Score is Calculated

Answer	Percent
5% or Less	57%
5-10%	22%
10-25%	16%
25-50%	2%
50%+	3%

What % of the time are you bored at work?

Answer	Percent
Yes	24%
No	76%

Do you feel burnt out at work?

Answer	Percent
Yes	8%
No	92%

Does someone you work with closely, make you want to quit your job?

Answer	Percent
Yes	90%
No	10%

Are you proud to be a part of your company?

Answer	Percent
Yes	82%
No	18%

Are you satisfied with your work/life balance?

Answer	Percent
Yes	70%
No	30%

Do you have a close friend at work?

Answer	Percent
Multiple times a week	26%
Once a week	10%
Once a month	19%
Once a quarter	17%
Never	28%

How often do you socialize with team members outside of work?

Helpware's Office Culture Rank Against Similar Sized Companies on Comparably

TOP

20%

Helpware ranks in the Top 20% of other companies on Comparably with 1,001-5,000 Employees for Office Culture Score.

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