


Compare Helpware versus SupportNinja for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 875 employees and customers of Helpware and 6 employees and customers of SupportNinja.

Helpware's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Helpware.

SupportNinja's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of SupportNinja.
| 67% | Promoters |
|---|---|
| 8% | Passive |
| 25% | Detractors |
Net Promoter Score
Winner by 8
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
CEO Rating

Helpware doesn't have enough ratings to calculate the Team Culture Ratings.
Know someone that works there? Invite them to rate their experience.

Employees at SupportNinja rate their CEO, Connor Tomkies, 88/100. This score is 7% lower than the scores of Helpware's CEO, Robert Nash.

Employees at Helpware rate their Overall Culture a 87/100, with Admin and Sales as the two departments that rate their experience the highest.
Overall Culture
Winner by 6%

Employees at SupportNinja rate their Overall Culture a /100.


Employees at Helpware rate their Gender Score a 84/100, with Admin and Marketing as the two departments that rate their experience the highest.
Gender Score
Winner

SupportNinja doesn't have enough ratings to calculate Gender Score ratings.
Know someone that works there? Invite them to rate their experience.

Employees at Helpware rate their Diversity Score a 83/100, with Admin and Marketing as the two departments that rate their experience the highest.
Diversity Score
Winner

SupportNinja doesn't have enough ratings to calculate Diversity Score ratings.
Know someone that works there? Invite them to rate their experience.

Employees at Helpware rate their Perk and Benefits Score a 77/100, with Admin and Sales as the two departments that rate their experience the highest.
Perk and Benefits Score
Winner by 24%

Employees at SupportNinja rate their Perk and Benefits Score a /100.

Employees at Helpware rate their Professional Development Score a 81/100, with IT and Customer Support as the two departments that rate their experience the highest.
Professional Development Score
Winner

SupportNinja doesn't have enough ratings to calculate Professional Development Score ratings.
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Leadership Culture Ratings vs SupportNinja
Winner by 7%
Helpware rates % higher than SupportNinja on Leadership Culture Ratings vs SupportNinja Ratings based on looking at 3325 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How would you rate your manager?".

Compensation Culture Ratings vs SupportNinja
Winner by 38%
Helpware rates % higher than SupportNinja on Compensation Culture Ratings vs SupportNinja Ratings based on looking at 1984 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Team Culture Ratings vs SupportNinja
Winner by 12%
Helpware rates % higher than SupportNinja on Team Culture Ratings vs SupportNinja Ratings based on looking at 1942 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".
Helpware tied with SupportNinja on Environment Culture Ratings vs SupportNinja Ratings based on looking at 2149 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What needs to change to make the company culture better?".

Sentiment Culture Ratings vs SupportNinja
Winner by 5%
Helpware rates % higher than SupportNinja on Sentiment Culture Ratings vs SupportNinja Ratings based on looking at 2003 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What's going wrong and how can it be improved?".

