Interactions Claimed Company
Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.
Founded in 2004, Interactions is a remote first company allowing employees to work from anywhere in the US. read more
Interactions Company Culture
Interactions Culture
This score is derived from employee ratings & reviews4.5/5
Interactions' Overall Culture is rated A-
Top Rated Culture Dimensions
CEO Rating
A+Compensation
A+Happiness
A+Manager
A+Perks & Benefits
A+Interactions CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Mike Iacobucci
84 /100
See More
Mission, Vision, & Values
Our Mission is to create amazing customer experiences by advancing AI technology that understands and engages on a human level.
Interactions Culture At a Glance
Interactions has 380 employees in 6 locations. 108 employees at Interactions have reviewed Interactions across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 108 Interactions employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Interactions are extremely happy with their total compensation at Interactions, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Interactions are extremely happy with their team. 108 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Interactions are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Interactions believe the environment at Interactions is positive. Most Participants believe the pace of work at Interactions is comfortably fast. About 71% of the employees at Interactions work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Interactions are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Interactions employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Interactions report the work pace is comfortably fast
Work Pace
A Day in the Life
98% of Interactions employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Interactions employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
94% of Interactions employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Interactions employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
97% of Interactions employees call their work environment positive
Environment
Let Interactions Know You Want To Work There
Tell Interactions you're interested in working at the company, while keeping your personal identity anonymous. Comparably will give Interactions the opportunity to hire you. When there's a job opening that's a fit we'll make the match happen.
Curious about what work's like at Interactions?
Anonymously Ask Interactions Employees Any Question
Anonymous Q&A with Interactions EmployeesMost Recent Q&A
How's the work life balance at Interactions?
There is none.
What part of Interactions's business is growing fastest? What part is having difficulties?
Interactions has amazing technology. The business is soooo slow to make decisions. If you are part of the Executive team-full transparency....
How's the work life balance at Interactions?
There is none.
What part of Interactions's business is growing fastest? What part is having difficulties?
Interactions has amazing technology. The business is soooo slow to make decisions. If you are part of the Executive team-full transparency....
H1B Visa
In 2019, Interactions applied for 12 H1B visas. Of the work permits applied for, 92% were approved.
Work Permit Application Outcome
Interactions has a total of 380 employees
12
Total Applied
H1B Applications Outcome
- 92% Granted (11 out of 12)
- 8% Denied (1 out of 12)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 12)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 12)
This data was calculated using publicly sourced data from OFLC Performance Data
Gender Score How positively women rate their overall experience at Interactions
Top
30%
Interactions currently ranks in the Top 30% of similarly sized companies on Comparably
See More
Diversity Score How positively minorities rate their overall experience at Interactions
Top
25%
Interactions currently ranks in the Top 25% of similarly sized companies on Comparably
See More
eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 40%Top 40% of Similar Size Companies on Comparably
17
eNPS Score
| 43% | Promoters |
|---|---|
| 31% | Passives |
| 26% | Detractors |
See More
Let Interactions Know You Want To Work There
Interactions vs Competitors
- 1stInteractions80 / 100
- 2nd
Genesys66 / 100 - 3rd
Verint66 / 100 - 4th
CallMiner67 / 100 - 5th
LivePerson60 / 100
Perks & Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Office Perks
- Work From Home Policy
Know someone that works at Interactions?
Send them an invite to rate the company culture.
×