CallMiner

EMPLOYEE PARTICIPANTS: 10

TOTAL RATINGS: 191

Interactions Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 108

TOTAL RATINGS: 2768

CallMiner vs Interactions

Compare CallMiner versus Interactions for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 10 employees and customers of CallMiner and 108 employees and customers of Interactions.

CallMiner

CallMiner's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of CallMiner. Their current valuation is $625.00M.

Interactions

Interactions's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Interactions. Their current valuation is $450.00M.

3.7/5

Product Quality

5/5

4/5

Pricing

5/5

4/5

Customer Service

5/5

NPS Score

50%	Promoters
0%	Passive
50%	Detractors

100

NPS Score

100%	Promoters
0%	Passive
0%	Detractors

Net Promoter Score
Winner by 100

See how CallMiner compares to its competitors

See how Interactions compares to its competitors

Working at CallMiner vs Working at Interactions

69 / 100

CEO Rating

Mike Iacobucci

84 / 100

CEO Rating
Winner by 15%

CallMiner

CallMiner doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Interactions

Employees at Interactions rate their CEO, Mike Iacobucci, 84/100. This score is 15% higher than the scores of CallMiner's CEO, Paul Bernard. Employees in the Marketing and HR departments rate Mike Iacobucci the highest.

CEO Score 69

CEO Score

CEO Score 84

Overall Culture 67

Overall Culture

Overall Culture 80

eNPS

Gender Score N/A

Gender Score

Gender Score 84

Diversity Score N/A

Diversity Score

Diversity Score 80

Perk And Benefits 77

Perk And Benefits

Perk And Benefits 92

Professional Dev. 56

Professional Dev.

Professional Dev. 67

Overall Culture at CallMiner vs Interactions

/ 100

CallMiner

Employees at CallMiner rate their Overall Culture a 67/100.

/ 100

Interactions

Employees at Interactions rate their Overall Culture a /100, with Marketing and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 13%

CallMiner
Interactions80

Employee Net Promoter Score at CallMiner vs Interactions

eNPS

CallMiner

2 Promoters 22%

5 Passives 56%

2 Detractors 22%

eNPS

Interactions

41 Promoters 43%

29 Passives 31%

24 Detractors 26%

Employee Net Promoter Score
Winner by %

CallMiner
Interactions17

Gender Score at CallMiner vs Interactions

Not enough ratings

CallMiner

CallMiner doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Interactions

Employees at Interactions rate their Gender Score a /100, with Marketing and Engineering as the two departments that rate their experience the highest.

Gender Score
Winner

Interactions84

Diversity Score at CallMiner vs Interactions

Not enough ratings

CallMiner

CallMiner doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Interactions

Employees at Interactions rate their Diversity Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner

Interactions80

Perk and Benefits Score at CallMiner vs Interactions

/ 100

CallMiner

Employees at CallMiner rate their Perk and Benefits Score a 77/100.

/ 100

Interactions

Employees at Interactions rate their Perk and Benefits Score a /100, with Product and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

CallMiner
Interactions92

Professional Development Score at CallMiner vs Interactions

/ 100

CallMiner

Employees at CallMiner rate their Professional Development Score a 56/100.

/ 100

Interactions

Employees at Interactions rate their Professional Development Score a /100, with Marketing and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 11%

CallMiner
Interactions67

Leadership Culture Ratings vs Interactions

CallMiner rates % lower than Interactions on Leadership Culture Ratings vs Interactions Ratings based on looking at 843 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "Do you feel comfortable giving your boss negative feedback?".

CallMiner
Interactions82

Compensation Culture Ratings vs Interactions

CallMiner rates % lower than Interactions on Compensation Culture Ratings vs Interactions Ratings based on looking at 237 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

CallMiner
Interactions87

Team Culture Ratings vs Interactions

CallMiner rates % lower than Interactions on Team Culture Ratings vs Interactions Ratings based on looking at 219 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

CallMiner
Interactions93

Environment Culture Ratings vs Interactions

CallMiner rates % lower than Interactions on Environment Culture Ratings vs Interactions Ratings based on looking at 486 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What's the work pace at your company?".

CallMiner
Interactions78

Sentiment Culture Ratings vs Interactions

CallMiner rates % lower than Interactions on Sentiment Culture Ratings vs Interactions Ratings based on looking at 300 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How do your customers perceive your company?".

CallMiner
Interactions79