Comparably Awards

Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world. Founded in 2004, Interactions is a remote first company allowing employees to work from anywhere in the US. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 108

TOTAL RATINGS: 2768

CEO: Mike Iacobucci

Mike Iacobucci Interactions CEO Rating

Interactions' CEO, Mike Iacobucci, has 107 employee ratings and a score of 84/100, placing them in the Top 5% of similar size companies on Comparably with 201-500 Employees and Top 5% of other companies in Boston. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that females at Interactions rate Mike Iacobucci higher than males, giving the CEO a score of 89/100.

Last updated months ago.

Where This Score Ranks Interactions' CEO Rating

TOP
5%
In the Top 5% of 2013 Similar Sized Companies on Comparably
TOP
5%
In the Top 5% of 270 Nearby Companies in Boston
1st
1st place versus 5 competitors rated on Comparably

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A+84 / 100

Jan

Interactions CEO Mike Iacobucci Bio

Mike Iacobucci serves as the CEO / President of Interactions.

Who Ranks Interactions' CEO Rating the Highest?

Department - Marketing 98/100

Department - HR 97/100

Ethnicity - Hispanic or Latino 92/100

Who Ranks Interactions' CEO Rating the Lowest?

Department - Product 68/100

Department - Finance 73/100

Department - Customer Success 75/100

Interactions CEO Mike Iacobucci At a Glance

The CEO score provides an understanding of how employees feel about the CEO’s leadership style and effectiveness at Interactions.

Based on 107 ratings, Mike Iacobucci ranks right above Genesys' CEO, Tony Bates.

Interactions' CEO is highly regarded by the Marketing department, the HR department, and Hispanic or Latino employees. However, the Product department, the Finance department, and the Customer Success department have a less favorable view of the CEO and believe there is room for improvement. Overall, the CEO score has remained stable over the last 90 days.