Comparably Awards

Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world. Founded in 2004, Interactions is a remote first company allowing employees to work from anywhere in the US. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 108

TOTAL RATINGS: 2768

CEO: Mike Iacobucci

Interactions Executive Team

The Interactions Executive Team is rated a "B+" and led by CEO Mike Iacobucci. Interactions employees rate their Executive Team in the Top 20% of similar size companies on Comparably with 201-500 Employees.

The Marketing department and Asian or Pacific Islander employees are more confident in their Executive Team, while the Customer Success department and the Product department think there is room for improvement. Out of their 5 competitors, Genesys, CallMiner, Verint, LivePerson, and Avaya, Interactions' score ranks in 1st place.

Last updated months ago.

Where This Score Ranks Interactions' Executive Team

TOP
20%
In the Top 20% of 1623 Similar Sized Companies on Comparably
TOP
25%
In the Top 25% of 208 Nearby Companies in Boston
1st
1st place versus 5 competitors rated on Comparably

Jul

Oct

Feb

Mar

Apr

B+77 / 100

Jan

Interactions Key Executives

Name & Title

Bio

Who Ranks Interactions' Executive Team the Highest?

Department - Marketing 98/100

Ethnicity - Asian or Pacific Islander 91/100

Experience - 3 to 6 Years 90/100

Who Ranks Interactions' Executive Team the Lowest?

Department - Customer Success 51/100

Department - Product 64/100

Experience - 1 to 3 Years 64/100

Interactions' Executive Team Trendline

Interactions77
Other Companies in Boston
Similar Size on Comparably

Interactions Executive Team At a Glance

The Executive Team Score of 77/100 is calculated by combining aggregate responses to the questions of “How would you rate your executive team?” and “Do you approve of the job your executive team is doing at your company?”

73% of employees say “Yes, they approve of the job the executive team is doing at Interactions”, with 100% of the Marketing department saying yes and 4% of employees with 6 to 10 Years experience saying yes.

The last rating scoring Interactions' executive team was provided months ago and has remained stable at 77 over the last 90 days.