Comparably Awards

Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world. Founded in 2004, Interactions is a remote first company allowing employees to work from anywhere in the US. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 108

TOTAL RATINGS: 2768

CEO: Mike Iacobucci

Interactions' Management Ratings

Based on 292 ratings, Interactions employees rate their manager an "A+" or 85/100. The Manager score takes into account how employees feel and value their relationship with their manager. The score is comprised from Interactions employee feedback to questions like “Do you feel comfortable giving your boss negative feedback?” and “How would you rate your manager?” Interactions' management structure can vary according to department, and scores are broken out accordingly, with Operations department ranking the managers the highest at 92/100.

Last updated months ago.

Where This Score Ranks Interactions' Manager

TOP
5%
In the Top 5% of 1735 Similar Sized Companies on Comparably
TOP
10%
In the Top 10% of 223 Nearby Companies in Boston
1st
1st place versus 5 competitors rated on Comparably

Jul

Oct

Feb

Mar

Apr

A+85 / 100

Jan

Who Ranks Interactions' Manager the Highest?

Ethnicity - Hispanic or Latino 94/100

Department - Operations 92/100

Experience - Entry Level 92/100

Who Ranks Interactions' Manager the Lowest?

Department - Customer Success 74/100

Department - Design 82/100

Experience - Over 10 Years 82/100

Interactions Manager At a Glance

Interactions' Manager score is in 1st place compared to their competitors which include Genesys, Avaya, Verint, CallMiner, and LivePerson. Their competitor, Genesys, is ranked right below Interactions. The company is in the Top 5% of similar sized companies on Comparably.

At Interactions, Hispanic or Latino employees and the Operations department feel the most supported and have the best experience with their manager. However, the Customer Success department and the Design department think differently and have the least favorable experience with their manager at Interactions.