Working At Interactions - Ask a Question | Comparably
Interactions Claimed Company
Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world. Founded in 2004, Interactions is a remote first company allowing employees to work from anywhere in the US. read more
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EMPLOYEE
PARTICIPANTS
108
TOTAL
RATINGS
2768

Q&A With Interactions Employees

Interactions employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.

How employees describe working at Interactions

I feel very fortunate to work at Interactions. I'm not sure if the perfect company to work for exists, but in my role in my area of IT that I work in I think it's pretty darn good. I'm very proud to say that I am part of team responsible for keeping production systems running at a high quality.

Review from Engineering Dept

Loyalty; work horses; attitude; ability to work as a team; ability to offer support either with sharing work tasks or emotional support when a coworker needs to vent about a situation.

Problem Solving, and working with my team.

Review from Operations Dept

I'll not be brief as my tenure is over a decade. The experience at my company has vastly improved - especially so over the last 5 years, despite our business shrinking. Growth-minded staff was retained, and efforts made to follow current best practices in software delivery.

Review from Engineering Dept

Interactions is the best place I've ever worked. I've gotten opportunities here that I never would have gotten at other places. The company catered well to introverts and neurodiverse types in the distant past, and while things have changed a bit, I have no plans to leave. I'm comfortable here.

Review from Operations Dept
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What it's like to work at Interactions

  • Interactions employees generally work 8.6 hrs a day
  • Employees at Interactions report the work pace is comfortably fast
  • 98% of Interactions employees look forward to interacting with their team every day
  • Interactions employees most often take 20-30 paid vacation and sick days each year
  • 94% of Interactions employees report they are happy with their work life balance
  • Interactions employees typically get valuable feedback on how to improve at work Every Week
  • 97% of Interactions employees call their work environment positive

Q&A With Interactions Employees

Asked to all employees at Interactions

  • Top Employee Response

    There is none.

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Asked to all employees at Interactions

  • Top Employee Response

    Interactions has amazing technology. The business is soooo slow to make decisions. If you are part of the Executive team-full transparency. The rest of us rarely know what is going on in our own departments.

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Asked to all employees at Interactions

  • Top Employee Response

    Appreciation of sales people and employees

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Asked to all employees at Interactions

  • Benefits

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Asked to all employees at Interactions

  • Co workers are disenchanted with Management. New exec team.

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Asked to all employees at Interactions

  • Top Employee Response

    Exec team disconnected and unreasonable. No culture and they dont care

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Asked to all employees at Interactions

  • Compensation, expectations

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Aggregated Employee Answer on Comparably

  • 50% of the same employees also feel like Interactions is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Interactions.

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Aggregated Employee Answer on Comparably

  • 100% of Interactions employees in HR say they are satisfied with their benefits. The majority of employees in HR also get 20-30 days of paid vacation.

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Aggregated Employee Answer on Comparably

  • 100% of Interactions employees in Marketing say they are satisfied with their benefits. The majority of employees in Marketing also get 15-20 days of paid vacation.

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Aggregated Employee Answer on Comparably

  • 100% of Interactions employees in Design say they are satisfied with their benefits. The majority of employees in Design also get 20-30 days of paid vacation.

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Aggregated Employee Answer on Comparably

  • 100% of Interactions employees in Product say they are satisfied with their benefits. The majority of employees in Product also get 15-20 days of paid vacation.

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Aggregated Employee Answer on Comparably

  • 91% of Interactions employees in Engineering say they are satisfied with their benefits. The majority of employees in Engineering also get 20-30 days of paid vacation.

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Curious about what work's like at Interactions?

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Should I work at Interactions?

43% of Interactions employees would encourage their friends to become coworkers, whereas 31% are neutral and 26% would not recommend working at Interactions to their friends.

17
eNPS Score
43%Promoters
31%Passive
26%Detractors

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