Working At Avaya - Ask a Question | Comparably
Avaya Claimed Company
Avaya is the global leader in customer experience solutions for large enterprises. Avaya contact center and communications technology helps power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey to innovation, there’s no limit to the experiences Avaya customers can create. read more
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EMPLOYEE
PARTICIPANTS
116
TOTAL
RATINGS
1201

Q&A With Avaya Employees

At Avaya, we create a workplace where equality, ethical practices, and advancement opportunities help our employees thrive both professionally and personally. See how you can start your journey with us.

How employees describe working at Avaya

Support distributed teams and work life balance.

.. .. .. .. ..

I love the vision for the future. I think the CEO and Avaya will be a success. I also feel experience is not valued. For employees who have worked for 20 or more years in this industry, the general feel is that the company wants us gone to hire direct from universities as the only future workforce.

Continual disappointment in the culture and executive leadership. They speak about destination place to work but do not exhibit or nurture an environment supportive of this goal on a daily basis.

high availability of the call center

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What it's like to work at Avaya

  • Avaya employees generally work 9.5 hrs a day
  • Employees at Avaya report the work pace is moderate
  • On a typical day, employees at Avaya have 4+ meetings
  • 83% of Avaya employees look forward to interacting with their team every day
  • Avaya employees most often take unlimited paid vacation and sick days each year
  • 71% of Avaya employees report they are happy with their work life balance
  • Avaya employees typically get valuable feedback on how to improve at work Every Week
  • 50% of Avaya employees call their work environment positive

Q&A With Avaya Employees

Asked to all employees at Avaya

  • Morale at Avaya was much better the first half of 2018. However, the 2nd half has been beset by missed sales goals, executive turnover and unexplained layoffs of key senior staff in the field. Not surprisingly, good people are leaving in droves and those remaining are just coasting, waiting for the ax.

  • Awesome! IPO excitement

  • Morale at Avaya has been quite low for some time now. Hopefully, the transition out of bankruptcy to a publicly traded software/cloud company will both improve the company's future opportunities and employee morale. It will probably be a bit rough for at least several more months as even more employees are separate from Avaya.

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Asked to all employees at Avaya

  • Its excellent. Customers are awesome

  • Not very. Too few resources+too many demands.

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Asked to all employees at Avaya

  • Get rid of the legacy Nortel blue leadership that can't think themselves out of the capex box .

  • Better incentive for the people that make a difference and card about meeting our goals.

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Asked to all employees at Avaya

  • Very engaged, friendly, and growth-oriented culture.

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Asked to all employees at Avaya

  • Not welcome in the office.

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Asked to all employees at Avaya

  • Very

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Asked to all employees at Avaya

  • Very. They just can't execute.

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Asked to all employees at Avaya

  • I wish I knew the winning lottery numbers.

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Asked to all employees at Avaya

  • We have people of all different heights.

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Asked to all employees at Avaya

  • It overlooks Great America. the screening is fun

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Asked to all employees at Avaya

  • Free gym membership. Nice to tell the wife you can go walk by it anytime.

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Asked to all employees at Avaya

  • It was amazing.

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Asked to the Marketing Department at Avaya

  • It's awesome. I work 24 hours a day. Just not in the office.

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Asked to the Engineering Department at Avaya

  • Handcuffed by low R&D budgets

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Asked to the Engineering Department at Avaya

  • It is above average, but your position will be cut and moved overseas at some point to save costs.

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Asked to all employees at Avaya

  • Most of us have worked in our office for about 20 years. The majority are very reliable, hardworking people. And then you have those few....

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Asked to all employees at Avaya

  • Top Employee Response

    Focus on the job more than the negative environment

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Asked to all employees at Avaya

  • 100% free premium for my entire family for health, dental and eye coverage.

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Asked to all employees at Avaya

  • Top Employee Response

    More trust in upper management

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Asked to all employees at Avaya

  • Communicating new polices and changes

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Should I work at Avaya?

32% of Avaya employees would encourage their friends to become coworkers, whereas 13% are neutral and 55% would not recommend working at Avaya to their friends.

-23
eNPS Score
32%Promoters
13%Passive
55%Detractors
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