Intercom Culture | Comparably
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Intercom's mission is to make internet business personal - helping businesses connect quickly, easily, and personally with their customers. read more
EMPLOYEE
PARTICIPANTS
50
TOTAL
RATINGS
537

Intercom Company Culture

Intercom Culture

This score is derived from employee ratings & reviews
4.3/5
Intercom's Overall Culture is rated A-

Top Rated Culture Dimensions

Intercom CEO

Top 25%Top 25% of Similar Size Companies on Comparably
Eoghan McCabe Intercom's CEO
Eoghan McCabe
73 /100

Mission, Vision, & Values

Our mission at Intercom is to make internet business personal.

Learn More

Intercom Culture At a Glance

Intercom has 1050 employees in 5 locations. 50 employees at Intercom have reviewed Intercom across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 50 Intercom employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Intercom are generally satisfied with their total compensation at Intercom, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Intercom are pleased with their team. 50 Participants grade the quality of their coworkers a B. The majority believe the meetings at Intercom are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Intercom believe the environment at Intercom is positive. Most Participants believe the pace of work at Intercom is comfortably fast. About 70% of the employees at Intercom work 8 hours or less.

Overall, the employees at Intercom are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Intercom employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Intercom report the work pace is comfortably fast
Work Pace
A Day in the Life
86% of Intercom employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Intercom employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
85% of Intercom employees call their work environment positive
Environment

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Anonymous Q&A with Intercom Employees

Most Recent Q&A

What is the daily attire at Intercom?

Asked to all employees at Intercom

  • Casual wear

View Response & Answer »

What is Intercom's policy towards pets in the workplace?

Asked to all employees at Intercom

  • Pets aren't allowed in any of our offices.

View Response & Answer »

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Is your company supportive of LGBTQ employees?

Asked to all employees at Intercom

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H1B Visa

In 2019, Intercom applied for 5 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Intercom has a total of 1050 employees

5
Total Applied
  • 100% Granted (5 out of 5)
  • 0% Denied ( out of 5)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 5)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 5)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Intercom

Top
40%

Intercom currently ranks in the Top 40% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Intercom

Top
50%

Intercom currently ranks in the Top 50% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 35%Top 35% of Similar Size Companies on Comparably
14
eNPS Score
42%Promoters
30%Passives
28%Detractors

Intercom Culture Video

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Intercom Competitors Video

Intercom vs Competitors

  1. 1st
    Drift
    87 / 100
  2. 2nd
    Mixpanel
    83 / 100
  3. 3rd
    Zendesk
    76 / 100
  4. 4th
    Intercom
    77 / 100
  5. 5th
    MaritzCX
    70 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave
Financial Benefits
401K / Retirement Plan
Performance Bonus
Employee Stock Purchase Plan
Office Perks
Free Food
Company Social Outings
Work From Home Policy
Unique Office Space
See More

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