Drift Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 257

TOTAL RATINGS: 6610

Intercom Claimed Company

EMPLOYEE PARTICIPANTS: 50

TOTAL RATINGS: 537

Drift vs Intercom

Compare Drift versus Intercom for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 257 employees and customers of Drift and 50 employees and customers of Intercom.

Drift

Drift's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Drift. Their current valuation is $350.00M.

Intercom

Intercom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Intercom. Their current valuation is $1.30B.

4.3/5

Product Quality

3.4/5

4/5

Pricing

3.5/5

3.4/5

Customer Service

3.8/5

NPS Score

70%	Promoters
9%	Passive
21%	Detractors

Net Promoter Score
Winner by 49

NPS Score

42%	Promoters
16%	Passive
42%	Detractors

See how Drift compares to its competitors

See how Intercom compares to its competitors

Working at Drift vs Working at Intercom

92 / 100

CEO Rating
Winner by 19%

Eoghan McCabe

73 / 100

CEO Rating

Drift

Drift doesn't have enough ratings to calculate the Team Culture Ratings.

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Intercom

Employees at Intercom rate their CEO, Eoghan McCabe, 73/100. This score is 19% lower than the scores of Drift's CEO, Scott Ernst. Employees in the HR and Design departments rate Eoghan McCabe the highest.

CEO Score 92

CEO Score

CEO Score 73

Overall Culture 87

Overall Culture

Overall Culture 77

eNPS

Gender Score 86

Gender Score

Gender Score 73

Diversity Score 86

Diversity Score

Diversity Score 67

Perk And Benefits 85

Perk And Benefits

Perk And Benefits 86

Professional Dev. 82

Professional Dev.

Professional Dev. 71

Overall Culture at Drift vs Intercom

/ 100

Drift

Employees at Drift rate their Overall Culture a 87/100, with Finance and Legal as the two departments that rate their experience the highest.

Overall Culture
Winner by 10%

/ 100

Intercom

Employees at Intercom rate their Overall Culture a /100, with Operations and Design as the two departments that rate their experience the highest.

Drift
Intercom77

Employee Net Promoter Score at Drift vs Intercom

eNPS

Drift

181 Promoters 77%

35 Passives 15%

20 Detractors 8%

Employee Net Promoter Score
Winner by 55%

eNPS

Intercom

17 Promoters 42%

12 Passives 30%

11 Detractors 28%

Drift
Intercom15

Gender Score at Drift vs Intercom

/ 100

Drift

Employees at Drift rate their Gender Score a 86/100, with Customer Success and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 13%

/ 100

Intercom

Employees at Intercom rate their Gender Score a /100, with HR as the department that rate their experience the highest.

Drift
Intercom74

Diversity Score at Drift vs Intercom

/ 100

Drift

Employees at Drift rate their Diversity Score a 86/100, with Sales and Customer Success as the two departments that rate their experience the highest.

Diversity Score
Winner by 19%

/ 100

Intercom

Employees at Intercom rate their Diversity Score a /100, with Sales as the department that rate their experience the highest.

Drift
Intercom67

Perk and Benefits Score at Drift vs Intercom

/ 100

Drift

Employees at Drift rate their Perk and Benefits Score a 85/100, with Design and Sales as the two departments that rate their experience the highest.

/ 100

Intercom

Employees at Intercom rate their Perk and Benefits Score a /100, with Operations and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

Drift
Intercom88

Professional Development Score at Drift vs Intercom

/ 100

Drift

Employees at Drift rate their Professional Development Score a 82/100, with Legal and Finance as the two departments that rate their experience the highest.

Professional Development Score
Winner by 11%

/ 100

Intercom

Employees at Intercom rate their Professional Development Score a /100, with Sales and HR as the two departments that rate their experience the highest.

Drift
Intercom72

Leadership Culture Ratings vs Intercom

Drift

91 / 100

Leadership Culture Ratings vs Intercom
Winner by 12%

Intercom

79 / 100

Drift rates % higher than Intercom on Leadership Culture Ratings vs Intercom Ratings based on looking at 1751 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Do you approve of the job your executive team is doing at your company?".

Drift
Intercom80

Compensation Culture Ratings vs Intercom

Drift

84 / 100

Compensation Culture Ratings vs Intercom
Winner by 10%

Intercom

74 / 100

Drift rates % higher than Intercom on Compensation Culture Ratings vs Intercom Ratings based on looking at 742 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "What is the best part about your compensation package?".

Drift
Intercom74

Team Culture Ratings vs Intercom

Drift

95 / 100

Team Culture Ratings vs Intercom
Winner by 16%

Intercom

79 / 100

Drift rates % higher than Intercom on Team Culture Ratings vs Intercom Ratings based on looking at 707 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

Drift
Intercom80

Environment Culture Ratings vs Intercom

Drift

83 / 100

Environment Culture Ratings vs Intercom
Winner by 5%

Intercom

78 / 100

Drift rates % higher than Intercom on Environment Culture Ratings vs Intercom Ratings based on looking at 1150 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What needs to change to make the company culture better?".

Drift
Intercom79

Sentiment Culture Ratings vs Intercom

Drift

91 / 100

Sentiment Culture Ratings vs Intercom
Winner by 15%

Intercom

76 / 100

Drift rates % higher than Intercom on Sentiment Culture Ratings vs Intercom Ratings based on looking at 825 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What would you most like to see improved at your company?".

Drift
Intercom77