Gainsight Claimed Company

EMPLOYEE PARTICIPANTS: 135

TOTAL RATINGS: 2042

Intercom Claimed Company

EMPLOYEE PARTICIPANTS: 50

TOTAL RATINGS: 537

Gainsight vs Intercom

Compare Gainsight versus Intercom for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 135 employees and customers of Gainsight and 50 employees and customers of Intercom.

Gainsight

Gainsight's brand is ranked #663 in the list of Global Top 1000 Brands, as rated by customers of Gainsight. Their current valuation is $500.00M.

Intercom

Intercom's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Intercom. Their current valuation is $1.30B.

4.1/5

Product Quality

3.4/5

4/5

Pricing

3.5/5

4.2/5

Customer Service

3.8/5

NPS Score

65%	Promoters
13%	Passive
22%	Detractors

Net Promoter Score
Winner by 43

NPS Score

42%	Promoters
16%	Passive
42%	Detractors

See how Gainsight compares to its competitors

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See how Intercom compares to its competitors

Working at Gainsight vs Working at Intercom

96 / 100

CEO Rating
Winner by 23%

Eoghan McCabe

73 / 100

CEO Rating

Gainsight

Gainsight doesn't have enough ratings to calculate the Team Culture Ratings.

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Intercom

Employees at Intercom rate their CEO, Eoghan McCabe, 73/100. This score is 23% lower than the scores of Gainsight's CEO, Nick Mehta. Employees in the HR and Design departments rate Eoghan McCabe the highest.

CEO Score 96

CEO Score

CEO Score 73

Overall Culture 88

Overall Culture

Overall Culture 77

eNPS

Gender Score 88

Gender Score

Gender Score 73

Diversity Score 89

Diversity Score

Diversity Score 67

Perk And Benefits 88

Perk And Benefits

Perk And Benefits 86

Professional Dev. 81

Professional Dev.

Professional Dev. 71

Overall Culture at Gainsight vs Intercom

/ 100

Gainsight

Employees at Gainsight rate their Overall Culture a 88/100, with IT and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 11%

/ 100

Intercom

Employees at Intercom rate their Overall Culture a /100, with Operations and Design as the two departments that rate their experience the highest.

Gainsight
Intercom77

Employee Net Promoter Score at Gainsight vs Intercom

eNPS

Gainsight

100 Promoters 81%

13 Passives 10%

11 Detractors 9%

Employee Net Promoter Score
Winner by 58%

eNPS

Intercom

17 Promoters 42%

12 Passives 30%

11 Detractors 28%

Gainsight
Intercom15

Gender Score at Gainsight vs Intercom

/ 100

Gainsight

Employees at Gainsight rate their Gender Score a 88/100, with HR and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 15%

/ 100

Intercom

Employees at Intercom rate their Gender Score a /100, with HR as the department that rate their experience the highest.

Gainsight
Intercom74

Diversity Score at Gainsight vs Intercom

/ 100

Gainsight

Employees at Gainsight rate their Diversity Score a 89/100, with Marketing and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner by 22%

/ 100

Intercom

Employees at Intercom rate their Diversity Score a /100, with Sales as the department that rate their experience the highest.

Gainsight
Intercom67

Perk and Benefits Score at Gainsight vs Intercom

/ 100

Gainsight

Employees at Gainsight rate their Perk and Benefits Score a 88/100, with Operations and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

/ 100

Intercom

Employees at Intercom rate their Perk and Benefits Score a /100, with Operations and HR as the two departments that rate their experience the highest.

Gainsight
Intercom88

Professional Development Score at Gainsight vs Intercom

/ 100

Gainsight

Employees at Gainsight rate their Professional Development Score a 81/100, with Marketing and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 10%

/ 100

Intercom

Employees at Intercom rate their Professional Development Score a /100, with Sales and HR as the two departments that rate their experience the highest.

Gainsight
Intercom72

Leadership Culture Ratings vs Intercom

Gainsight

92 / 100

Leadership Culture Ratings vs Intercom
Winner by 13%

Intercom

79 / 100

Gainsight rates % higher than Intercom on Leadership Culture Ratings vs Intercom Ratings based on looking at 558 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Is your company invested in your career growth?".

Gainsight
Intercom80

Compensation Culture Ratings vs Intercom

Gainsight

87 / 100

Compensation Culture Ratings vs Intercom
Winner by 13%

Intercom

74 / 100

Gainsight rates % higher than Intercom on Compensation Culture Ratings vs Intercom Ratings based on looking at 384 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Are you satisfied with your Benefits?".

Gainsight
Intercom74

Team Culture Ratings vs Intercom

Gainsight

94 / 100

Team Culture Ratings vs Intercom
Winner by 15%

Intercom

79 / 100

Gainsight rates % higher than Intercom on Team Culture Ratings vs Intercom Ratings based on looking at 350 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

Gainsight
Intercom80

Environment Culture Ratings vs Intercom

Gainsight

82 / 100

Environment Culture Ratings vs Intercom
Winner by 4%

Intercom

78 / 100

Gainsight rates % higher than Intercom on Environment Culture Ratings vs Intercom Ratings based on looking at 360 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What % of the time are you bored at work?".

Gainsight
Intercom79

Sentiment Culture Ratings vs Intercom

Gainsight

90 / 100

Sentiment Culture Ratings vs Intercom
Winner by 14%

Intercom

76 / 100

Gainsight rates % higher than Intercom on Sentiment Culture Ratings vs Intercom Ratings based on looking at 387 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

Gainsight
Intercom77