Rackspace Technology – RXT Services, Products and customer support is very fragmented internally. Internal tools, processes, teams are almost completely disconnected from each-other. Company is not delivery what we promise to our customer in agreement. | Comparably

Rackspace Technology – RXT Services, Products and customer support is very fragmented internally. Internal tools, processes, teams are almost completely disconnected from each-other. Company is not delivery what we promise to our customer in agreement.

Rackspace Technology Claimed Company
We are the multicloud solutions experts. Our technical acumen with the world’s leading technologies and multicloud environments — across your applications, data and security — enables you to grow your business, increase efficiency and deliver the future. read more
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EMPLOYEE
PARTICIPANTS
204
TOTAL
RATINGS
4691

RXT Services, Products and customer support is very fragmented internally. Internal tools, processes, teams are almost completely disconnected from each-other. Company is not delivery what we promise to our customer in agreement.

What are some of the best things about your team?

My Racker truly believe providing fanatical support.

What is the best part about your compensation package?

Clear CTC. No complex heads or variable part.

What is most positive about the culture and environment at your company?

Everyone tries to help each other.

What's going wrong and how can it be improved?

Internal process and different teams collaboration is worst. Internally, organization if fragmented in term of products, services and support.

What does the leadership team need to get better at?

Leadership need to look into intern process and team work. Processes and teams are fragmented which lead latency in work and as result customer dissatisfaction.

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