Rackspace Technology Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
so far i have very good experience, lots of learning opportunity.
Review from Customer Support Dept
What do you like best about the leadership team?
Clairvoyance. They share details, goals, successes and failures.
Review from Customer Support Dept
they are nice and upfront.
Review from Customer Support Dept
What does the leadership team need to get better at?
Leadership need to look into intern process and team work. Processes and teams are fragmented which lead latency in work and as result customer dissatisfaction.
Review from Customer Support Dept
better pay and more promotions
Review from Customer Support Dept
not skirting around the issues tell us the truth, pay rackers more
Review from Customer Support Dept
better pay and benefits please
Review from Customer Support Dept
What is the best part about your compensation package?
Clear CTC. No complex heads or variable part.
Review from Customer Support Dept
Medical benefits, 401K and time off
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
more pay and benefits rather then continually cutting them
Review from Customer Support Dept
market rates and not rsus
Review from Customer Support Dept
they have cut benefits and not given raises so if you count inflation we are actually being paid less then when we started
Review from Customer Support Dept
bring back the £1 after 5 years, increa
Review from Customer Support Dept
no stock options are provided
Review from Customer Support Dept
What are some of the best things about your team?
My Racker truly believe providing fanatical support.
Review from Customer Support Dept
always willing to help and do the right thing
Review from Customer Support Dept
co-operative, understanding, always motivating you to do the right thing, appreciating your efforts
Review from Customer Support Dept
Always willing to help each other out. Always have the customer's best interest in mind.
Review from Customer Support Dept
work well together even when remote
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Rackspace Technology yet.
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What is most positive about the culture and environment at your company?
Everyone tries to help each other.
Review from Customer Support Dept
Open and transparent. All suggestions and feedback are heard and appreciated
Review from Customer Support Dept
Everyone works well together. The company is always looking for ways to make their employees feel comfortable and always looking for ways to make our working environment as well as keeping their health in mind.
Review from Customer Support Dept
culture is very nice and comfertable.
Review from Customer Support Dept
What needs to change to make the company culture better?
stop blame couture, get rid of calabrio
Review from Customer Support Dept
What did you like most about the interview process?
interviewer are respectful towards me.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
That I can make a difference to a customer and can work from home.
Review from Customer Support Dept
Working on new things and new issues every day.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Internal process and different teams collaboration is worst. Internally, organization if fragmented in term of products, services and support.
Review from Customer Support Dept
more pay less work and more fun
Review from Customer Support Dept
pay more and give us back cut benafits
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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