Rackspace Technology Leadership Employee Reviews
What do you like best about the leadership team?
They are doing their best to make the Organization best place to work and our great experience for our Customer.
I personally appreciate openness & honestly from leadership on future path and goals for the Organization.
Review from Operations Dept
Approachability and openness in communication
Review from HR Dept
their clarity and clear communication from top to down
Review from Marketing Dept
They are honest and transparent about the current situation of the market and the business
Review from HR Dept
I live the recent changes and think Amar will do a great job as CEO
Review from Marketing Dept
bulls and bears evaluation and explanation
Review from Customer Success Dept
Regular quarterly meetings at a regional and global level to indicate the company's priorities.
Review from Engineering Dept
They don't expect anything of others that they aren't willing to do themselves. One team!
Review from HR Dept
Clarity in Communication, both internally & externally
Review from Sales Dept
always providing company updates and information.
Review from Customer Success Dept
They are as open as they can be, and guide us as much as they legally can. They empower us to make course corrections to allow for the best outcomes for shareholders. Over all they are fantastic.
Review from Operations Dept
I appreciate that they have a lot of external experience that they can bring to the table and use in their decision making.
Review from HR Dept
They care, however, they are not realistic about Rackers responsibilities outside of work
Review from HR Dept
The vision and insight the leadership team share during townhalls is amazing. This helps rackers understand where we fit as a contributor to the success of the organization.
Knowledge of the business and how we operate.
Review from IT Dept
Frequent Connect and always transparent
Review from IT Dept
They shared important information with us and that make me feel secure and confident in my job
Review from HR Dept
They try to connect with us through watercooler meetings
Review from Engineering Dept
They're transparent in communicating changes and what is the company strategy, committed to the Company's success and provides updates and details on how they plan to accomplish their goals, in regular meetings, seem to really care about the employees
Review from HR Dept
What does the leadership team need to get better at?
Recognizing and taking care of people. This seems to have been disappearing over the last couple of years. Recruiting from within the business, too many roles are not advertised internally.
Review from Operations Dept
Empathy, respecting professionals, flexibility, autonomy of work, positive vibes
Review from HR Dept
they need to value talent and experience
Review from Engineering Dept
Leadership need to look into intern process and team work. Processes and teams are fragmented which lead latency in work and as result customer dissatisfaction.
Review from Customer Support Dept
better pay and more promotions
Review from Customer Support Dept
Goals and strategy of the company are unclear. The messages from the executives seem to be completely opposite even in the same meeting. Holly said the policy is that we are an agile workplace and working from home is ok but Kevin said the opposite. People are confused.
Review from HR Dept
Embrace a supportive engineering culture for engineers. ELT thinks entirely in terms of sales culture.
Review from Engineering Dept
Better connected to those that report to them. More tangible action and actual change.
Review from Engineering Dept
Understanding what made rackspace great
Review from Operations Dept
Coming up with a vision beyond "let's make more money"
Review from Engineering Dept
Compensation, career path, stop gaslighting us.
Review from IT Dept
better pay and benefits please
Review from Customer Support Dept
Less pressure in regards of revenue. Focus more on improving internal issues, processes, culture, etc.
Review from IT Dept
Hiring more people to ensure that burnout doesn't happen, right now everyone is overloaded and ready to leave, where they can go to a company that is paying more as well with better work life balance.
Review from Customer Success Dept
not skirting around the issues tell us the truth, pay rackers more
Review from Customer Support Dept
retaining the talent already present
Showing they care about the company not just going public
Review from Engineering Dept
Reducing change for the sake of change.
Review from Operations Dept
The left hand knowing what the right hand is doing with regards to what we hear from leadership versus what we're told to kick out the door.
Review from Engineering Dept