Rackspace Technology IT Department Employee Reviews
Briefly describe your overall experience at your company
Review from IT Dept
Review from IT Dept
Great place to work that allows me to thrive in things that I am interested in.
Review from IT Dept
What do you like best about the leadership team?
Knowledge of the business and how we operate.
Review from IT Dept
Frequent Connect and always transparent
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Leadership team values employees feedback and connects oftenly.
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Open and Honest in terms of the future.
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get more job alerts internally
Review from IT Dept
What does the leadership team need to get better at?
Compensation, career path, stop gaslighting us.
Review from IT Dept
Less pressure in regards of revenue. Focus more on improving internal issues, processes, culture, etc.
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What is the best part about your compensation package?
Competitive salary and bonus and ability to earn additional holiday days
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The HSA employee contribution is a nice perk
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Basic Salary is good compare to market which increase take home salary
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gives me sense of satisfaction
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VTO, many trainings, free certs,... Unfortunately, there are not many possibilities to claim those offers. Too much to do.
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Why do you feel undervalued and what would make you feel better about your compensation?
A slight bump in pay as this inflation is really hitting hard.
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Seems to be on a lower side compared to the market, Performing employees must have a better remuneration to keep them invested with organization
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I feel like at any moment, the need for more profit could get me replaced by a best shore racker.
Review from IT Dept
The salary grade for my position and value I provide is not on par with the market rate. Other US companies pay the national average (I.e. US average) for the position despite whether you are in Canada or US. I hope Rackspace/Onica would do the same.
Review from IT Dept
What are some of the best things about your team?
Everyone gets along so great
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Cooperative culture and willingness to reach out
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Global Team. Great Rackers that do care for one another.
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they accept feedback positively and improve
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Our team member support each other, value the relationship.
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What do your coworkers need to improve and how could you work together better?
Most of the best shore coworkers have little experience, don't speak the language, and don't understand tickets.
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What is most positive about the culture and environment at your company?
Rackers to seem to care for one another.
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Work life balance, best place to work
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permanent work from home culture
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The company culture has been replaced by the need for profit at all costs.
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I like the project and the customer I am working for right now.
Review from IT Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Interacting with co workers, and fixing new random issues
Review from IT Dept
The projects we are working on and continuous improvement.
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Work is of my interest
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Working on new challenges or projects
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If I am working on something that pique my interest.
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What's going wrong and how can it be improved?
Stop replacing rackers with lesser qualified cheaper workers. Invest in the tools which would make us successful.
Review from IT Dept
Processes, responsibilities, matrix organization, culture.
Review from IT Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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