Rate Claimed Company
Rate was built on the principles of low rates, groundbreaking technology, complete transparency, excellent customer service and a quick, easy mortgage experience. We knew that to achieve the mission of being the best mortgage company for customers, we also needed to be the best mortgage company for employees and referral partners. We achieved that by innovating superior systems and technology to make the mortgage process easier and more transparent for everyone, and by creating a culture of positivity in which people have the opportunities to improve their lives and achieve their dreams. read more
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Horrible. (1) Was given a position that I did not apply for. (2) No leadership or management. (3) Was told my years of underwriting experience weren't enough, then had to show an underwriter how to do their job for a specific program. (4) Was a top performer, got let go in a layoff. (5) No pay incr.
What do your coworkers need to improve and how could you work together better?
Retain the information they are taught.
What is most positive about the culture and environment at your company?
Your business grows based on your own work ethic.
What did you like most about the interview process?
It appeared genuine. But beware, a salesman sells. I was lied to in my interview.
What does the leadership team need to get better at?
Everything. They literally read their layoff verbiage off a script when you are being let go. They have ZERO connection with their teams. I heard from my boss two times during employment and I had four different bosses in 15 months. Training was horrid.
What's going wrong and how can it be improved?
The comany does manage to hide the cluster hell internally from its customers and thus gives a good experience for them. But internally, what a chaotic mess when it comes to resources! And underwriting was on ten differnet pages. Just crazy - need much better info management and training.
Why do you feel undervalued and what would make you feel better about your compensation?
The amount of experience I brought to the table was more than enough for the role I wanted. I was sidelined and put into another role that I hated yet still climbed to the top of the ladder. Then got let go. The company has them read your layoff notice to you in a zoom call off a script. Ridiculous.
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