87
out of 100
Rate Claimed Company
Rate was built on the principles of low rates, groundbreaking technology, complete transparency, excellent customer service and a quick, easy mortgage experience. We knew that to achieve the mission of being the best mortgage company for customers, we also needed to be the best mortgage company for employees and referral partners. We achieved that by innovating superior systems and technology to make the mortgage process easier and more transparent for everyone, and by creating a culture of positivity in which people have the opportunities to improve their lives and achieve their dreams. read more
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Rate Competitors
Rate competitors include Kiavi (formerly LendingHome) and STARWOOD PROPERTY TRUST. Rate ranks 1st in Gender Score on Comparably vs its competitors. See below how Rate compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
3rd
eNPS Rank
2nd
Gender Rank
1st
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd
See Rate Culture vs Competitors:
Rate Competitors at a Glance
CEO Ratings Comparison
Rate's CEO Score Ranks 3rd
96 Employees at Rate rate Victor Ciardelli a 61 out of 100, which ranks them 3rd below Kiavi (formerly LendingHome) CEO,Michael Bourque. Last rating was months ago.
- 1st
Barry SternlichtSTARWOOD PROPERTY TRUST3 Employees at STARWOOD PROPERTY TRUST rate Barry Sternlicht a 87 out of 100, which ranks them 1st out of Rate's competitors. Last rating was months ago.
- 2nd
Michael BourqueKiavi (formerly LendingHome)86out of 10026 Employees at Kiavi (formerly LendingHome) rate Michael Bourque a 86 out of 100, which ranks them 2nd out of Rate's competitors. Last rating was months ago.
Product Quality Score Comparison
Rate Ranks 2nd in Product Quality Score
38 Customers rate Rate's Product Quality Score a 2.6/5, which ranks it 2nd against its competitors, below Kiavi (formerly LendingHome).
NPS Comparison
Rate Ranks 2nd in Net Promoter Score
47 Customers rate Rate's Net Promoter Score a -31, which ranks it 2nd against its competitors, below Kiavi (formerly LendingHome). Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Rate to a friend?”.
Pricing Score Comparison
Rate Ranks 2nd in Pricing Score
36 Customers rate Rate's Pricing Score a 2.7/5, which ranks it 2nd against its competitors, below Kiavi (formerly LendingHome).
Customer Service Comparison
Rate Ranks 2nd in Customer Service
34 Customers rate Rate's Customer Service a 2.4/5, which ranks it 2nd against its competitors, below Kiavi (formerly LendingHome).
Overall Culture Score Comparison
Rate Ranks 3rd in Overall Culture Score
126 Employees rate Rate's Overall Culture a 66/100, which ranks it 3rd against its competitors, below STARWOOD PROPERTY TRUST. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Rate Ranks 2nd in Employee Net Promoter Score
100 Employees rate Rate's Employee Net Promoter Score a -9, which ranks it 2nd against its competitors, below Kiavi (formerly LendingHome). Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Rate to a friend?”.
Gender Score Comparison
Rate Ranks 1st in Gender Score
16 Employees rate Rate's Gender Score a 70/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Rate.
Diversity Score Comparison
Rate Ranks 2nd in Diversity Score
5 Employees rate Rate's Diversity Score a 66/100, which ranks it 2nd against its competitors, below Kiavi (formerly LendingHome). The Diversity Score tracks how positively diverse employees rate their experience at Rate.
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