Rate – Top management amazing....Florida management non existent. As a branch manager never had a review....coaching and counted four phone calls from my direct regional manager in 3 years. Ghost support.....CEO clueless sadly. He is an inspirational visionary leader but middle management isn't supervising | Comparably

Rate – Top management amazing....Florida management non existent. As a branch manager never had a review....coaching and counted four phone calls from my direct regional manager in 3 years. Ghost support.....CEO clueless sadly. He is an inspirational visionary leader but middle management isn't supervising

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Rate was built on the principles of low rates, groundbreaking technology, complete transparency, excellent customer service and a quick, easy mortgage experience. We knew that to achieve the mission of being the best mortgage company for customers, we also needed to be the best mortgage company for employees and referral partners. We achieved that by innovating superior systems and technology to make the mortgage process easier and more transparent for everyone, and by creating a culture of positivity in which people have the opportunities to improve their lives and achieve their dreams. read more
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Top management amazing....Florida management non existent. As a branch manager never had a review....coaching and counted four phone calls from my direct regional manager in 3 years. Ghost support.....CEO clueless sadly. He is an inspirational visionary leader but middle management isn't supervising

What's going wrong and how can it be improved?

Branches outside metro are forgotten and ignored

What did you like most about the interview process?

Good interview process with experience the difference

What is the best part about your compensation package?

All that was excellent...regional support was severely lacking.

What are some of the best things about your team?

Victor holds great meetings....no meetings with my boss

What does the leadership team need to get better at?

Hold regional managers accountable for communication

What needs to change to make the company culture better?

Accountability and attention to all branches by middle management

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