Management doesn't care about employees. They only care about statistics and making money, disregarding any other work put in that helps make that money. They only see numbers and not the processes that make that money. "Go sell. Go do this. Go make money. Make X# calls." Nothing else matters.
What's going wrong and how can it be improved?
Lower prices to a reasonable level in order to better compete with other companies in the same field.
Why do you feel undervalued and what would make you feel better about your compensation?
The administrative work put in to save & make the company money is not acknowledged or appreciated even if it benefits the company and saves major accounts from leaving. The pay structure is convoluted and they haven't paid us properly in over a year, even saying the employees owe money back.
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