Serena & Lily – Biggest issues is that they lacks diversity. They don't properly compensate employees even thought the business continues to grow year after year.

Serena & Lily brings a sophisticated mix of pattern and color to every room in the house from the nursery to the living room and beyond. read more

EMPLOYEE PARTICIPANTS: 10

TOTAL RATINGS: 82

CEO: Lori Greeley

Biggest issues is that they lacks diversity. They don't properly compensate employees even thought the business continues to grow year after year.

What does the leadership team need to get better at?

Listen to their team, and let them be part of the bigger conversations. Empower and help them grow, and not just micromanage them.

Other Employee Reviews for Serena & Lily

What's going wrong and how can it be improved?

Attitudes and respect, also wage improvements

What can this brand most improve?

Customer Service and Last Mile logistics.

What can this brand most improve?

Fix your silly customer support issues. You pitch your company as being high end but the customer service work is terrible... I'm returning a purchase and buying it again at a lower price because someone cant make and adjustment over the phone.

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Serena & Lily – Biggest issues is that they lacks diversity. They don't properly compensate employees even thought the business continues to grow year after year.

Biggest issues is that they lacks diversity. They don't properly compensate employees even thought the business continues to grow year after year.

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