-66
eNPS Score
Q&A With Serena & Lily Employees
Serena & Lily employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Serena & Lily
They should care about their employees and their general well being not just if they are smiling at a client
Fresh approach to interior design.
Fix your silly customer support issues. You pitch your company as being high end but the customer service work is terrible... I'm returning a purchase and buying it again at a lower price because someone cant make and adjustment over the phone.
Customer Service and Last Mile logistics.
Biggest issues is that they lacks diversity. They don't properly compensate employees even thought the business continues to grow year after year.
Q&A With Serena & Lily Employees
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Should I work at Serena & Lily?
17% of Serena & Lily employees would encourage their friends to become coworkers, whereas 83% would not recommend working at Serena & Lily to their friends.
| 17% | Promoters |
|---|---|
| 0% | Passive |
| 83% | Detractors |
