Working At Serena & Lily - Ask a Question | Comparably
Serena & Lily brings a sophisticated mix of pattern and color to every room in the house from the nursery to the living room and beyond. read more
EMPLOYEE
PARTICIPANTS
10
TOTAL
RATINGS
82

Q&A With Serena & Lily Employees

Serena & Lily employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.

How employees describe working at Serena & Lily

Geat company to work at

Posted 9 days ago

Dont assume customers are stupid. Your current Shipping explanation is very vague and manipulative. Small, Medium and Large means SIZE...yet during a recent sale it clearly meant price point when applied to rugs. Dont have a "sale" snd then fleece consumers on shipping. You lose sales.

They should care about their employees and their general well being not just if they are smiling at a client

Fresh approach to interior design.

Fix your silly customer support issues. You pitch your company as being high end but the customer service work is terrible... I'm returning a purchase and buying it again at a lower price because someone cant make and adjustment over the phone.

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Q&A With Serena & Lily Employees

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Should I work at Serena & Lily?

22% of Serena & Lily employees would encourage their friends to become coworkers, whereas 11% are neutral and 67% would not recommend working at Serena & Lily to their friends.

-45
eNPS Score
22%Promoters
11%Passive
67%Detractors
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