-45
eNPS Score
Q&A With Serena & Lily Employees
Serena & Lily employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Serena & Lily
Geat company to work at
Posted 9 days ago
Dont assume customers are stupid. Your current Shipping explanation is very vague and manipulative. Small, Medium and Large means SIZE...yet during a recent sale it clearly meant price point when applied to rugs. Dont have a "sale" snd then fleece consumers on shipping. You lose sales.
They should care about their employees and their general well being not just if they are smiling at a client
Fresh approach to interior design.
Fix your silly customer support issues. You pitch your company as being high end but the customer service work is terrible... I'm returning a purchase and buying it again at a lower price because someone cant make and adjustment over the phone.
Q&A With Serena & Lily Employees
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Should I work at Serena & Lily?
22% of Serena & Lily employees would encourage their friends to become coworkers, whereas 11% are neutral and 67% would not recommend working at Serena & Lily to their friends.
| 22% | Promoters |
|---|---|
| 11% | Passive |
| 67% | Detractors |
