ServiceNow Culture | Comparably
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ServiceNow Claimed Company
At ServiceNow, we make the world of work, work better for people. We deliver digital workflows that create great experiences and unlock productivity. With 6,200+ customers, we serve ~80% of the Fortune 500. And we are on the 2020 list of FORTUNE World’s Admired Companies®. This is the future of work. For more information, visit www.servicenow.com. read more
EMPLOYEE
PARTICIPANTS
504
TOTAL
RATINGS
4336

ServiceNow Company Culture

ServiceNow Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.6/5

Top Rated Culture Dimensions

ServiceNow CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Bill McDermott ServiceNow's CEO
Bill McDermott
87 /100

Mission, Vision, & Values

At ServiceNow, we make the world of work, work better for people. We deliver digital workflows that create great experiences and unlock productivity. With 6,200+ customers, we serve ~80% of the Fortune 500. And we are on the 2020 list of FORTUNE World’s Admired Companies®. This is the future of work. For more information, visit www.servicenow.com.

Learn More

ServiceNow Culture At a Glance

ServiceNow has 11000 employees. 504 employees at ServiceNow have reviewed ServiceNow across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 18 days ago.

Overall, the 504 ServiceNow employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ServiceNow are pleased with their total compensation at ServiceNow, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ServiceNow are pleased with their team. 504 Participants grade the quality of their coworkers an A. The majority believe the meetings at ServiceNow are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ServiceNow believe the environment at ServiceNow is positive. Most Participants believe the pace of work at ServiceNow is comfortably fast. About 53% of the employees at ServiceNow work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at ServiceNow are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
ServiceNow employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at ServiceNow report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at ServiceNow have 4+ meetings
Meetings
A Day in the Life
87% of ServiceNow employees look forward to interacting with their team every day
Coworkers
A Day in the Life
ServiceNow employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
86% of ServiceNow employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
ServiceNow employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
81% of ServiceNow employees call their work environment positive
Environment

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Anonymous Q&A with ServiceNow Employees

Most Recent Q&A

How's the morale at ServiceNow?

Asked to all employees at ServiceNow

  • depends on the team you are in, some are excellent, some are horrible, and some in between

See 2 More Responses

Is it possible to switch teams at ServiceNow? If so, what is the process?

Asked to all employees at ServiceNow

  • I switched teams. You just need to let your manager know that you're interested in learning more or developing a particular skill, look for...

See 1 More Response

What's one thing you wish you'd known before joining ServiceNow?

Asked to all employees at ServiceNow

  • They would start hiring a lot of passengers and get rid of the drivers

See 1 More Response

How do I do well in an interview at ServiceNow?

Asked to all employees at ServiceNow

  • Show that you can help solve a problem for them

See 1 More Response

View All Questions and Answers about ServiceNow

H1B Visa

In 2019, ServiceNow applied for 267 H1B visas. Of the work permits applied for, 99% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at ServiceNow unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

ServiceNow has a total of 11000 employees

267
Total Applied
  • 99% Granted (264 out of 267)
  • <1% Denied (1 out of 267)
  • <1% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 267)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 267)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at ServiceNow

top 5% Gender

ServiceNow currently ranks in the Top 5% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at ServiceNow

Top
35%

ServiceNow currently ranks in the Top 35% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 10%Top 10% of Similar Size Companies on Comparably
40
eNPS Score
60%Promoters
20%Passives
20%Detractors

ServiceNow Culture Video

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ServiceNow Competitors Video

ServiceNow vs Competitors

  1. 1st
    Salesforce
    80 / 100
  2. 2nd
    ServiceNow
    80 / 100
  3. 3rd
    Atlassian
    80 / 100
  4. 4th
    BMC Software
    78 / 100
  5. 5th
    Symantec
    65 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Health Insurance
Paid Time Off
PTO / Vacation Policy
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