40
eNPS Score
Q&A With ServiceNow Employees
We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.
How employees describe working at ServiceNow
The stock grants are great
It is truly amazing and great
Bonus, stock, and yearly bump
Stocks work better than hikes over the time.
Very positive. I like the culture
What it's like to work at ServiceNow
- ServiceNow employees generally work 9.1 hrs a day
- Employees at ServiceNow report the work pace is comfortably fast
- On a typical day, employees at ServiceNow have 4+ meetings
- 87% of ServiceNow employees look forward to interacting with their team every day
- ServiceNow employees most often take unlimited paid vacation and sick days each year
- 86% of ServiceNow employees report they are happy with their work life balance
- ServiceNow employees typically get valuable feedback on how to improve at work Once a month
- 81% of ServiceNow employees call their work environment positive
Q&A With ServiceNow Employees
IDX: 0 TOT: 55
How's the morale at ServiceNow?
Top Employee Response
depends on the team you are in, some are excellent, some are horrible, and some in between
Morale is excellent. I've been here for 5 years and am still glad to be here.
Energy is highly infectious
Is it possible to switch teams at ServiceNow? If so, what is the process?
I switched teams. You just need to let your manager know that you're interested in learning more or developing a particular skill, look for open reqs in JobVite, contact the hiring manager directly, and apply. Then you will have an internal informal interview, and if you are offered the position, will handoff your current tasks and transition at the agreed upon time.
not very easily
What's one thing you wish you'd known before joining ServiceNow?
They would start hiring a lot of passengers and get rid of the drivers
Why didn’t I get to know this awesome place sooner
What's the office layout like at ServiceNow?
Top Employee Response
Open
Depends on the team - some have nice cubes and offices, other all sit together in a very noisy room
How long do the interviews usually take at ServiceNow?
Top Employee Response
1-2 weeks
I had 4 interviews an hour each
How do I do well in an interview at ServiceNow?
Show that you can help solve a problem for them
Prepare well. Expect to be grilled. Be open and honest.
Who did you meet with during your interview? And how long did it take to hear back from ServiceNow?
4 different people, 3 above me, and 1 peer. 1 week
My own team that would end up working with. Response is pretty quick
How does ServiceNow handle HR issues?
HR did nothing to help resolve a problem
There may be some scope for improvement here
How much diversity is there among employees at ServiceNow?
Other teams have nice diversity, in IT it is 99% Indian men
What is the hardest interview question ServiceNow asks?
Are you OK working 24/7
What is the PTO policy at ServiceNow?
some people are allowed to take off 6 weeks at a time other people no more than 3 days at a time
What is the onboarding process like at ServiceNow and how long does it last?
minimal = one day
What kind of relocation or moving stipends does ServiceNow offer?
only for Indian people
What makes you the most proud about working at ServiceNow?
The Project that I worked on/setup was successful
What kind of activities do employees at ServiceNow participate in outside of work?
unknown since we are required to work almost 24/7
What is the best perk or benefit that ServiceNow offers?
free yogurt
What do you wish you knew before starting at ServiceNow?
That people are treated differently based on their gender and skin color
What are the most important soft skills to be successful at ServiceNow?
Being able to adapt to changing priorities very quickly
How hard is it to get promoted at ServiceNow?
if you are an Indian man, it is easy, for everyone else almost impossible
How long does it take to hear back after applying to ServiceNow?
Top Employee Response
1 week
How long after an interview at ServiceNow does it take to hear back?
1 month
How often do employees get raises at ServiceNow?
once in 4 years
What kind of people succeed at ServiceNow?
Smart. Hard working. Communicative
How's the feedback proccess at ServiceNow?
Open. Sometimes too open
How do you feel about going to work at ServiceNow everyday?
Love it
Curious about what work's like at ServiceNow?
Anonymously Ask ServiceNow Employees Any Question
Should I work at ServiceNow?
60% of ServiceNow employees would encourage their friends to become coworkers, whereas 20% are neutral and 20% would not recommend working at ServiceNow to their friends.
| 60% | Promoters |
|---|---|
| 20% | Passive |
| 20% | Detractors |
Working at ServiceNow's competitors
Recently Asked Questions about working at ServiceNow
- Is it possible to switch teams at ServiceNow? If so, what is the process?
- What is the hardest interview question ServiceNow asks?
- What is the PTO policy at ServiceNow?
- What is the onboarding process like at ServiceNow and how long does it last?
- What kind of relocation or moving stipends does ServiceNow offer?
