87
out of 100
ServiceNow Claimed Company
At ServiceNow, we make the world of work, work better for people. We deliver digital workflows that create great experiences and unlock productivity.
With 6,200+ customers, we serve ~80% of the Fortune 500. And we are on the 2020 list of FORTUNE World’s Admired Companies®. This is the future of work.
For more information, visit www.servicenow.com. read more
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ServiceNow Competitors
ServiceNow competitors include Salesforce, Atlassian, BMC Software, Symantec and ServiceMax. ServiceNow ranks 1st in Product Quality Score on Comparably vs its competitors. See below how ServiceNow compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
5th
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
See ServiceNow Culture vs Competitors:
ServiceNow Competitors at a Glance
CEO Ratings Comparison
ServiceNow's CEO Score Ranks 2nd
382 Employees at ServiceNow rate Bill McDermott a 87 out of 100, which ranks them 2nd below Salesforce's CEO,Marc Benioff. Last rating was 18 days ago.
- 1st
Marc BenioffSalesforce548 Employees at Salesforce rate Marc Benioff a 87 out of 100, which ranks them 1st out of ServiceNow's competitors. Last rating was months ago.
- 3rd
Scott Farquhar & Mike Cannon-BrookesAtlassian85out of 100244 Employees at Atlassian rate Scott Farquhar & Mike Cannon-Brookes a 85 out of 100, which ranks them 3rd out of ServiceNow's competitors. Last rating was a month ago.
- 4th
Ayman SayedBMC Software81out of 100184 Employees at BMC Software rate Ayman Sayed a 81 out of 100, which ranks them 4th out of ServiceNow's competitors. Last rating was months ago.
- 5th
Neil BaruaServiceMax65out of 10032 Employees at ServiceMax rate Neil Barua a 65 out of 100, which ranks them 5th out of ServiceNow's competitors. Last rating was 2 months ago.
- 6th
Greg ClarkSymantec63out of 10076 Employees at Symantec rate Greg Clark a 63 out of 100, which ranks them 6th out of ServiceNow's competitors. Last rating was months ago.
Product Quality Score Comparison
ServiceNow Ranks 1st in Product Quality Score
385 Customers rate ServiceNow's Product Quality Score a 4.2/5, which ranks it 1st against its competitors.
NPS Comparison
ServiceNow Ranks 1st in Net Promoter Score
471 Customers rate ServiceNow's Net Promoter Score a 44, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend ServiceNow to a friend?”.
Pricing Score Comparison
ServiceNow Ranks 1st in Pricing Score
339 Customers rate ServiceNow's Pricing Score a 4.1/5, which ranks it 1st against its competitors.
Customer Service Comparison
ServiceNow Ranks 1st in Customer Service
305 Customers rate ServiceNow's Customer Service a 4.1/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
ServiceNow Ranks 1st in Overall Culture Score
504 Employees rate ServiceNow's Overall Culture a 80/100, which ranks it 1st against its competitors, below Salesforce. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
ServiceNow Ranks 3rd in Employee Net Promoter Score
396 Employees rate ServiceNow's Employee Net Promoter Score a 40, which ranks it 3rd against its competitors, below Atlassian. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at ServiceNow to a friend?”.
Gender Score Comparison
ServiceNow Ranks 2nd in Gender Score
30 Employees rate ServiceNow's Gender Score a 82/100, which ranks it 2nd against its competitors, below Atlassian. The Gender Score tracks how positively women rate their experience at ServiceNow.
Diversity Score Comparison
ServiceNow Ranks 5th in Diversity Score
52 Employees rate ServiceNow's Diversity Score a 69/100, which ranks it 5th against its competitors, below ServiceMax. The Diversity Score tracks how positively diverse employees rate their experience at ServiceNow.
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