61
out of 100
Steak n Shake Competitors
Steak n Shake competitors include McDonald's, Wendy's, Shake Shack, Smashburger and Umami. Steak n Shake ranks 4th in Customer Net Promoter Score on Comparably vs its competitors. See below how Steak n Shake compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
5th
eNPS Rank
5th
Gender Rank
5th
Diversity Rank
5th
Product Quality
5th
NPS Rank
4th
Pricing Rank
4th
Customer Service
5th
See Steak n Shake Culture vs Competitors:
- 1st
McDonald's62 / 100 - 2nd
Wendy's58 / 100 - 3rd
Shake Shack55 / 100 - 4th
Smashburger50 / 100 - 5th
Steak n Shake47 / 100
Steak n Shake Competitors at a Glance
CEO Ratings Comparison
Steak n Shake's CEO Score Ranks 5th
343 Employees at Steak n Shake rate Sardar Biglari a 48 out of 100, which ranks them 5th below Smashburger's CEO,Tom Ryan. Last rating was 6 days ago.
- 1st
Chris KempczinskiMcDonald's5734 Employees at McDonald's rate Chris Kempczinski a 61 out of 100, which ranks them 1st out of Steak n Shake's competitors. Last rating was 11 days ago.
- 2nd
Randy GaruttiShake Shack60out of 100436 Employees at Shake Shack rate Randy Garutti a 60 out of 100, which ranks them 2nd out of Steak n Shake's competitors. Last rating was a month ago.
- 3rd
Todd PenegorWendy's58out of 1002667 Employees at Wendy's rate Todd Penegor a 58 out of 100, which ranks them 3rd out of Steak n Shake's competitors. Last rating was a month ago.
- 4th
Tom RyanSmashburger50out of 100229 Employees at Smashburger rate Tom Ryan a 50 out of 100, which ranks them 4th out of Steak n Shake's competitors. Last rating was months ago.
Product Quality Score Comparison
Steak n Shake Ranks 5th in Product Quality Score
254 Customers rate Steak n Shake's Product Quality Score a 2.4/5, which ranks it 5th against its competitors, below Smashburger.
NPS Comparison
Steak n Shake Ranks 4th in Net Promoter Score
285 Customers rate Steak n Shake's Net Promoter Score a -34, which ranks it 4th against its competitors, below Wendy's. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Steak n Shake to a friend?”.
Pricing Score Comparison
Steak n Shake Ranks 4th in Pricing Score
239 Customers rate Steak n Shake's Pricing Score a 2.5/5, which ranks it 4th against its competitors, below Wendy's.
Customer Service Comparison
Steak n Shake Ranks 5th in Customer Service
226 Customers rate Steak n Shake's Customer Service a 2.2/5, which ranks it 5th against its competitors, below Smashburger.
Overall Culture Score Comparison
Steak n Shake Ranks 5th in Overall Culture Score
407 Employees rate Steak n Shake's Overall Culture a 47/100, which ranks it 5th against its competitors, below Smashburger. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Steak n Shake Ranks 5th in Employee Net Promoter Score
352 Employees rate Steak n Shake's Employee Net Promoter Score a -57, which ranks it 5th against its competitors, below Smashburger. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Steak n Shake to a friend?”.
Gender Score Comparison
Steak n Shake Ranks 5th in Gender Score
74 Employees rate Steak n Shake's Gender Score a 49/100, which ranks it 5th against its competitors, below Smashburger. The Gender Score tracks how positively women rate their experience at Steak n Shake.
Diversity Score Comparison
Steak n Shake Ranks 5th in Diversity Score
36 Employees rate Steak n Shake's Diversity Score a 47/100, which ranks it 5th against its competitors, below Smashburger. The Diversity Score tracks how positively diverse employees rate their experience at Steak n Shake.
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