EMPLOYEE PARTICIPANTS: 579

TOTAL RATINGS: 3903

EMPLOYEE PARTICIPANTS: 402

TOTAL RATINGS: 4383

Shake Shack vs Steak n Shake

Compare Shake Shack versus Steak n Shake for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 579 employees and customers of Shake Shack and 402 employees and customers of Steak n Shake.

Shake Shack

Shake Shack's brand is ranked #285 in the list of Global Top 1000 Brands, as rated by customers of Shake Shack. Their current market cap is $4.43B.

Steak n Shake

Steak n Shake's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Steak n Shake. Their current valuation is $614.97M.

4/5

Product Quality

2.4/5

3.8/5

Pricing

2.5/5

3.9/5

Customer Service

2.2/5

NPS Score

56%	Promoters
20%	Passive
24%	Detractors

Net Promoter Score
Winner by 66

-34

NPS Score

29%	Promoters
8%	Passive
63%	Detractors

See how Shake Shack compares to its competitors

The Cheesecake Factory

Working at Shake Shack vs Working at Steak n Shake

60 / 100

CEO Rating
Winner by 12%

Sardar Biglari

48 / 100

CEO Rating

Shake Shack

Shake Shack doesn't have enough ratings to calculate the Team Culture Ratings.

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Steak n Shake

Employees at Steak n Shake rate their CEO, Sardar Biglari, 48/100. This score is 12% lower than the scores of Shake Shack's CEO, Randy Garutti. Employees in the Customer Support and Product departments rate Sardar Biglari the highest.

CEO Score 60

CEO Score

CEO Score 48

Overall Culture 55

Overall Culture

Overall Culture 48

-40

eNPS

-57

Gender Score 74

Gender Score

Gender Score 49

Diversity Score 67

Diversity Score

Diversity Score 48

Perk And Benefits 53

Perk And Benefits

Perk And Benefits 35

Professional Dev. 51

Professional Dev.

Professional Dev. 39

Overall Culture at Shake Shack vs Steak n Shake

/ 100

Shake Shack

Employees at Shake Shack rate their Overall Culture a 55/100, with Sales and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 7%

/ 100

Steak n Shake

Employees at Steak n Shake rate their Overall Culture a /100, with Sales and Product as the two departments that rate their experience the highest.

Shake Shack
Steak n Shake48

Employee Net Promoter Score at Shake Shack vs Steak n Shake

-40

eNPS

Shake Shack

105 Promoters 22%

73 Passives 16%

296 Detractors 62%

Employee Net Promoter Score
Winner by 17%

-57

eNPS

Steak n Shake

60 Promoters 17%

30 Passives 9%

257 Detractors 74%

Shake Shack
Steak n Shake-57

Gender Score at Shake Shack vs Steak n Shake

/ 100

Shake Shack

Employees at Shake Shack rate their Gender Score a 74/100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 25%

/ 100

Steak n Shake

Employees at Steak n Shake rate their Gender Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Shake Shack
Steak n Shake49

Diversity Score at Shake Shack vs Steak n Shake

/ 100

Shake Shack

Employees at Shake Shack rate their Diversity Score a 67/100, with Sales and Product as the two departments that rate their experience the highest.

Diversity Score
Winner by 19%

/ 100

Steak n Shake

Employees at Steak n Shake rate their Diversity Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Shake Shack67
Steak n Shake48

Perk and Benefits Score at Shake Shack vs Steak n Shake

/ 100

Shake Shack

Employees at Shake Shack rate their Perk and Benefits Score a 53/100, with Operations and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 18%

/ 100

Steak n Shake

Employees at Steak n Shake rate their Perk and Benefits Score a /100, with Customer Success and Product as the two departments that rate their experience the highest.

Shake Shack
Steak n Shake35

Professional Development Score at Shake Shack vs Steak n Shake

/ 100

Shake Shack

Employees at Shake Shack rate their Professional Development Score a 51/100.

Professional Development Score
Winner by 12%

/ 100

Steak n Shake

Employees at Steak n Shake rate their Professional Development Score a /100, with Product and Sales as the two departments that rate their experience the highest.

Shake Shack
Steak n Shake38

Leadership Culture Ratings vs Steak n Shake

Shake Shack

54 / 100

Leadership Culture Ratings vs Steak n Shake
Winner by 7%

Steak n Shake

47 / 100

Shake Shack rates % higher than Steak n Shake on Leadership Culture Ratings vs Steak n Shake Ratings based on looking at 1898 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Shake Shack
Steak n Shake47

Compensation Culture Ratings vs Steak n Shake

Shake Shack

55 / 100

Compensation Culture Ratings vs Steak n Shake
Winner by 15%

Steak n Shake

40 / 100

Shake Shack rates % higher than Steak n Shake on Compensation Culture Ratings vs Steak n Shake Ratings based on looking at 1270 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your stock/equity compensation?".

Shake Shack
Steak n Shake39

Team Culture Ratings vs Steak n Shake

Shake Shack

55 / 100

Team Culture Ratings vs Steak n Shake
Winner by 4%

Steak n Shake

51 / 100

Shake Shack rates % higher than Steak n Shake on Team Culture Ratings vs Steak n Shake Ratings based on looking at 1094 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

Shake Shack
Steak n Shake51

Environment Culture Ratings vs Steak n Shake

Shake Shack

66 / 100

Environment Culture Ratings vs Steak n Shake
Winner by 4%

Steak n Shake

62 / 100

Shake Shack rates % higher than Steak n Shake on Environment Culture Ratings vs Steak n Shake Ratings based on looking at 1009 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What is most positive about the culture and environment at your company?".

Shake Shack
Steak n Shake62

Sentiment Culture Ratings vs Steak n Shake

Shake Shack

52 / 100

Sentiment Culture Ratings vs Steak n Shake
Winner by 7%

Steak n Shake

45 / 100

Shake Shack rates % higher than Steak n Shake on Sentiment Culture Ratings vs Steak n Shake Ratings based on looking at 1573 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What makes you most happy at work?".

Shake Shack
Steak n Shake45