32
NPS Score
VS
Shake Shack
- EMPLOYEE
PARTICIPANTS - 578
- TOTAL
RATINGS
Steak n Shake
- EMPLOYEE
PARTICIPANTS - 395
- TOTAL
RATINGS
Shake Shack vs Steak n Shake
Compare Shake Shack versus Steak n Shake for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 578 employees and customers of Shake Shack and 395 employees and customers of Steak n Shake.
Shake Shack
Shake Shack's brand is ranked #285 in the list of Global Top 1000 Brands, as rated by customers of Shake Shack. Their current market cap is $4.43B.
Steak n Shake
Steak n Shake's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Steak n Shake. Their current valuation is $614.97M.
4/5
Product Quality
2.4/5
3.8/5
Pricing
2.5/5
3.9/5
Customer Service
2.2/5
| 56% | Promoters |
|---|---|
| 20% | Passive |
| 24% | Detractors |
Net Promoter Score
Winner by 67
-35
NPS Score
| 29% | Promoters |
|---|---|
| 7% | Passive |
| 64% | Detractors |
See how Shake Shack compares to its competitors
Working at Shake Shack vs Working at Steak n Shake
60 / 100
CEO Rating
Winner by 12%
48 / 100
CEO Rating
Shake Shack
Shake Shack doesn't have enough ratings to calculate the Team Culture Ratings.
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Steak n Shake
Employees at Steak n Shake rate their CEO, Sardar Biglari, 48/100. This score is 12% lower than the scores of Shake Shack's CEO, Randy Garutti. Employees in the Customer Support and Product departments rate Sardar Biglari the highest.