32
NPS Score
VS
Shake Shack
- EMPLOYEE
PARTICIPANTS - 575
- TOTAL
RATINGS
Steak n Shake
- EMPLOYEE
PARTICIPANTS - 388
- TOTAL
RATINGS
Shake Shack vs Steak n Shake
Compare Shake Shack versus Steak n Shake for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 575 employees and customers of Shake Shack and 388 employees and customers of Steak n Shake.
Shake Shack
Shake Shack's brand is ranked #285 in the list of Global Top 1000 Brands, as rated by customers of Shake Shack. Their current market cap is $4.43B.
Steak n Shake
Steak n Shake's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Steak n Shake. Their current valuation is $614.97M.
4/5
Product Quality
2.4/5
3.8/5
Pricing
2.4/5
4/5
Customer Service
2.1/5
| 56% | Promoters |
|---|---|
| 20% | Passive |
| 24% | Detractors |
Net Promoter Score
Winner by 69
-37
NPS Score
| 28% | Promoters |
|---|---|
| 7% | Passive |
| 65% | Detractors |
See how Shake Shack compares to its competitors
See how Steak n Shake compares to its competitors
Working at Shake Shack vs Working at Steak n Shake
60 / 100
CEO Rating
Winner by 11%
49 / 100
CEO Rating
Shake Shack
Shake Shack doesn't have enough ratings to calculate the Team Culture Ratings.
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Steak n Shake
Employees at Steak n Shake rate their CEO, Sardar Biglari, 49/100. This score is 11% lower than the scores of Shake Shack's CEO, Randy Garutti. Employees in the Customer Support and Product departments rate Sardar Biglari the highest.