In-N-Out Burger vs Shake Shack | Comparably
Profile Image
VS
In-N-Out Burger
EMPLOYEE
PARTICIPANTS
764
TOTAL
RATINGS
5977
Shake Shack
EMPLOYEE
PARTICIPANTS
575
TOTAL
RATINGS
3841

In-N-Out Burger vs Shake Shack

Compare In-N-Out Burger versus Shake Shack for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 764 employees and customers of In-N-Out Burger and 575 employees and customers of Shake Shack.

In-N-Out Burger

In-N-Out Burger's brand is ranked #15 in the list of Global Top 100 Brands, as rated by customers of In-N-Out Burger.

Shake Shack

Shake Shack's brand is ranked #285 in the list of Global Top 1000 Brands, as rated by customers of Shake Shack. Their current market cap is $4.43B.


4.5/5
Product Quality
4/5
4.4/5
Pricing
3.8/5
4.5/5
Customer Service
4/5
63
NPS Score
76%Promoters
11%Passive
13%Detractors

Net Promoter Score
Winner by 31

32
NPS Score
56%Promoters
20%Passive
24%Detractors

See how Shake Shack compares to its competitors

Working at In-N-Out Burger vs Working at Shake Shack

Lynsi Snyder In-N-Out Burger's CEO
83 / 100

CEO Rating
Winner by 23%

60 / 100

CEO Rating

In-N-Out Burger

In-N-Out Burger doesn't have enough ratings to calculate the Team Culture Ratings.

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Shake Shack

Employees at Shake Shack rate their CEO, Randy Garutti, 60/100. This score is 23% lower than the scores of In-N-Out Burger's CEO, Lynsi Snyder. Employees in the Sales and Operations departments rate Randy Garutti the highest.


CEO Score 83
CEO Score
CEO Score 60
Overall Culture 81
Overall Culture
Overall Culture 55
35
eNPS
-40
Gender Score 77
Gender Score
Gender Score 74
Diversity Score 73
Diversity Score
Diversity Score 67
Perk And Benefits 81
Perk And Benefits
Perk And Benefits 53
Professional Dev. 70
Professional Dev.
Professional Dev. 60

Overall Culture at In-N-Out Burger vs Shake Shack

81
/ 100
In-N-Out Burger

Employees at In-N-Out Burger rate their Overall Culture a 81/100, with Admin and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 26%

55
/ 100
Shake Shack

Employees at Shake Shack rate their Overall Culture a /100, with Sales and Product as the two departments that rate their experience the highest.

  • In-N-Out Burger81
  • Shake Shack

Employee Net Promoter Score at In-N-Out Burger vs Shake Shack

35
eNPS
In-N-Out Burger
372 Promoters 59%
108 Passives 17%
149 Detractors 24%

Employee Net Promoter Score
Winner by 75%

-40
eNPS
Shake Shack
104 Promoters 22%
73 Passives 16%
293 Detractors 62%
  • In-N-Out Burger36
  • Shake Shack

Gender Score at In-N-Out Burger vs Shake Shack

77
/ 100
In-N-Out Burger

Employees at In-N-Out Burger rate their Gender Score a 77/100, with Admin and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 3%

74
/ 100
Shake Shack

Employees at Shake Shack rate their Gender Score a /100, with Sales as the department that rate their experience the highest.

  • In-N-Out Burger77
  • Shake Shack

Diversity Score at In-N-Out Burger vs Shake Shack

73
/ 100
In-N-Out Burger

Employees at In-N-Out Burger rate their Diversity Score a 73/100, with Product and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 6%

67
/ 100
Shake Shack

Employees at Shake Shack rate their Diversity Score a /100, with Sales and Product as the two departments that rate their experience the highest.

  • In-N-Out Burger
  • Shake Shack67

Perk and Benefits Score at In-N-Out Burger vs Shake Shack

81
/ 100
In-N-Out Burger

Employees at In-N-Out Burger rate their Perk and Benefits Score a 81/100, with Admin and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 28%

53
/ 100
Shake Shack

Employees at Shake Shack rate their Perk and Benefits Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

  • In-N-Out Burger82
  • Shake Shack

Professional Development Score at In-N-Out Burger vs Shake Shack

70
/ 100
In-N-Out Burger

Employees at In-N-Out Burger rate their Professional Development Score a 70/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 10%

60
/ 100
Shake Shack

Employees at Shake Shack rate their Professional Development Score a /100.

  • In-N-Out Burger
  • Shake Shack58

Leadership Culture Ratings vs Shake Shack

In-N-Out Burger
81 / 100

Leadership Culture Ratings vs Shake Shack
Winner by 26%

In-N-Out Burger rates % higher than Shake Shack on Leadership Culture Ratings vs Shake Shack Ratings based on looking at 2324 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "Are your company's goals clear, and are you invested in them?".

  • In-N-Out Burger81
  • Shake Shack

Compensation Culture Ratings vs Shake Shack

In-N-Out Burger
81 / 100

Compensation Culture Ratings vs Shake Shack
Winner by 26%

In-N-Out Burger rates % higher than Shake Shack on Compensation Culture Ratings vs Shake Shack Ratings based on looking at 1509 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

  • In-N-Out Burger81
  • Shake Shack

Team Culture Ratings vs Shake Shack

In-N-Out Burger
82 / 100

Team Culture Ratings vs Shake Shack
Winner by 27%

In-N-Out Burger rates % higher than Shake Shack on Team Culture Ratings vs Shake Shack Ratings based on looking at 1220 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Does Your Boss Hurt Your Company Culture?".

  • In-N-Out Burger82
  • Shake Shack

Environment Culture Ratings vs Shake Shack

In-N-Out Burger
83 / 100

Environment Culture Ratings vs Shake Shack
Winner by 17%

In-N-Out Burger rates % higher than Shake Shack on Environment Culture Ratings vs Shake Shack Ratings based on looking at 1118 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "On average, how many hours do you work a day?".

  • In-N-Out Burger83
  • Shake Shack

Sentiment Culture Ratings vs Shake Shack

In-N-Out Burger
82 / 100

Sentiment Culture Ratings vs Shake Shack
Winner by 30%

In-N-Out Burger rates % higher than Shake Shack on Sentiment Culture Ratings vs Shake Shack Ratings based on looking at 1984 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What makes you most happy at work?".

  • In-N-Out Burger82
  • Shake Shack

See how Shake Shack compares to its competitors