In-N-Out Burger vs Smashburger | Comparably
Comparably
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In-N-Out Burger
EMPLOYEE
PARTICIPANTS
782
TOTAL
RATINGS
6049
Smashburger
EMPLOYEE
PARTICIPANTS
294
TOTAL
RATINGS
2398

In-N-Out Burger vs Smashburger

Compare In-N-Out Burger versus Smashburger for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 782 employees and customers of In-N-Out Burger and 294 employees and customers of Smashburger.

In-N-Out Burger

In-N-Out Burger's brand is ranked #15 in the list of Global Top 100 Brands, as rated by customers of In-N-Out Burger.

Smashburger

Smashburger's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Smashburger. Their current valuation is $4.06B.

4.5/5
Product Quality
2.6/5
4.4/5
Pricing
2.4/5
4.5/5
Customer Service
2.4/5
62
NPS Score
76%Promoters
10%Passive
14%Detractors

Net Promoter Score
Winner by 106

-44
NPS Score
25%Promoters
6%Passive
69%Detractors

See how In-N-Out Burger compares to its competitors

Jack in the Box
Chick-fil-A
Luby's
Papa John's International
Shake Shack
Whataburger

See how Smashburger compares to its competitors

Freddy's Frozen Custard
Good Times Restaurants
Steak n Shake
Umami

Working at In-N-Out Burger vs Working at Smashburger

Lynsi Snyder In-N-Out Burger's CEO
84 / 100

CEO Rating
Winner by 34%

Tom Ryan Smashburger's CEO
Tom Ryan
50 / 100

CEO Rating

In-N-Out Burger

In-N-Out Burger doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Smashburger

Employees at Smashburger rate their CEO, Tom Ryan, 50/100. This score is 34% lower than the scores of In-N-Out Burger's CEO, Lynsi Snyder. Employees in the Customer Support and Sales departments rate Tom Ryan the highest.

CEO Score 84
CEO Score
CEO Score 50
Overall Culture 81
Overall Culture
Overall Culture 50
37
eNPS
-49
Gender Score 77
Gender Score
Gender Score 53
Diversity Score 73
Diversity Score
Diversity Score 49
Perk And Benefits 82
Perk And Benefits
Perk And Benefits 39
Professional Dev. 69
Professional Dev.
Professional Dev. 66

Overall Culture at In-N-Out Burger vs Smashburger

81
/ 100
In-N-Out Burger

Employees at In-N-Out Burger rate their Overall Culture a 81/100, with Admin and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 31%

50
/ 100
Smashburger

Employees at Smashburger rate their Overall Culture a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

  • In-N-Out Burger81
  • Smashburger

Employee Net Promoter Score at In-N-Out Burger vs Smashburger

37
eNPS
In-N-Out Burger
382 Promoters 60%
108 Passives 17%
150 Detractors 23%

Employee Net Promoter Score
Winner by 86%

-49
eNPS
Smashburger
48 Promoters 20%
27 Passives 11%
166 Detractors 69%
  • In-N-Out Burger35
  • Smashburger

Gender Score at In-N-Out Burger vs Smashburger

77
/ 100
In-N-Out Burger

Employees at In-N-Out Burger rate their Gender Score a 77/100, with Admin and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 24%

53
/ 100
Smashburger

Employees at Smashburger rate their Gender Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

  • In-N-Out Burger
  • Smashburger53

Diversity Score at In-N-Out Burger vs Smashburger

73
/ 100
In-N-Out Burger

Employees at In-N-Out Burger rate their Diversity Score a 73/100, with Product and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 24%

49
/ 100
Smashburger

Employees at Smashburger rate their Diversity Score a /100, with Sales and Customer Success as the two departments that rate their experience the highest.

  • In-N-Out Burger73
  • Smashburger

Perk and Benefits Score at In-N-Out Burger vs Smashburger

82
/ 100
In-N-Out Burger

Employees at In-N-Out Burger rate their Perk and Benefits Score a 82/100, with Admin and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 43%

39
/ 100
Smashburger

Employees at Smashburger rate their Perk and Benefits Score a /100, with Operations and Customer Success as the two departments that rate their experience the highest.

  • In-N-Out Burger82
  • Smashburger

Professional Development Score at In-N-Out Burger vs Smashburger

69
/ 100
In-N-Out Burger

Employees at In-N-Out Burger rate their Professional Development Score a 69/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 3%

66
/ 100
Smashburger

Employees at Smashburger rate their Professional Development Score a /100.

  • In-N-Out Burger69
  • Smashburger

Leadership Culture Ratings vs Smashburger

In-N-Out Burger
81 / 100

Leadership Culture Ratings vs Smashburger
Winner by 33%

Smashburger
48 / 100

In-N-Out Burger rates % higher than Smashburger on Leadership Culture Ratings vs Smashburger Ratings based on looking at 1939 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

  • In-N-Out Burger81
  • Smashburger

Compensation Culture Ratings vs Smashburger

In-N-Out Burger
81 / 100

Compensation Culture Ratings vs Smashburger
Winner by 40%

Smashburger
41 / 100

In-N-Out Burger rates % higher than Smashburger on Compensation Culture Ratings vs Smashburger Ratings based on looking at 1291 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your stock/equity compensation?".

  • In-N-Out Burger81
  • Smashburger

Team Culture Ratings vs Smashburger

In-N-Out Burger
82 / 100

Team Culture Ratings vs Smashburger
Winner by 30%

Smashburger
52 / 100

In-N-Out Burger rates % higher than Smashburger on Team Culture Ratings vs Smashburger Ratings based on looking at 1079 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Do you look forward to interacting with your coworkers?".

  • In-N-Out Burger82
  • Smashburger

Environment Culture Ratings vs Smashburger

In-N-Out Burger
83 / 100

Environment Culture Ratings vs Smashburger
Winner by 21%

Smashburger
62 / 100

In-N-Out Burger rates % higher than Smashburger on Environment Culture Ratings vs Smashburger Ratings based on looking at 991 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Do you have a close friend at work?".

  • In-N-Out Burger83
  • Smashburger

Sentiment Culture Ratings vs Smashburger

In-N-Out Burger
82 / 100

Sentiment Culture Ratings vs Smashburger
Winner by 35%

Smashburger
47 / 100

In-N-Out Burger rates % higher than Smashburger on Sentiment Culture Ratings vs Smashburger Ratings based on looking at 1652 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "How do your customers perceive your company?".

  • In-N-Out Burger82
  • Smashburger

See how In-N-Out Burger compares to its competitors

See how Smashburger compares to its competitors