In-N-Out Burger vs Smashburger | Comparably
Comparably
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In-N-Out Burger
EMPLOYEE
PARTICIPANTS
766
TOTAL
RATINGS
5983
Smashburger
EMPLOYEE
PARTICIPANTS
288
TOTAL
RATINGS
2333

In-N-Out Burger vs Smashburger

Compare In-N-Out Burger versus Smashburger for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 766 employees and customers of In-N-Out Burger and 288 employees and customers of Smashburger.

In-N-Out Burger

In-N-Out Burger's brand is ranked #15 in the list of Global Top 100 Brands, as rated by customers of In-N-Out Burger.

Smashburger

Smashburger's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Smashburger. Their current valuation is $4.06B.

4.5/5
Product Quality
2.7/5
4.4/5
Pricing
2.4/5
4.5/5
Customer Service
2.4/5
63
NPS Score
76%Promoters
11%Passive
13%Detractors

Net Promoter Score
Winner by 107

-44
NPS Score
25%Promoters
6%Passive
69%Detractors

See how In-N-Out Burger compares to its competitors

Jack in the Box
Chick-fil-A
Luby's
Papa John's International
Shake Shack
Whataburger

See how Smashburger compares to its competitors

Freddy's Frozen Custard
Good Times Restaurants
Steak n Shake
Umami

Working at In-N-Out Burger vs Working at Smashburger

Lynsi Snyder In-N-Out Burger's CEO
83 / 100

CEO Rating
Winner by 33%

Tom Ryan Smashburger's CEO
Tom Ryan
50 / 100

CEO Rating

In-N-Out Burger

In-N-Out Burger doesn't have enough ratings to calculate the Team Culture Ratings.

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Smashburger

Employees at Smashburger rate their CEO, Tom Ryan, 50/100. This score is 33% lower than the scores of In-N-Out Burger's CEO, Lynsi Snyder. Employees in the Customer Support and Sales departments rate Tom Ryan the highest.

CEO Score 83
CEO Score
CEO Score 50
Overall Culture 81
Overall Culture
Overall Culture 49
35
eNPS
-50
Gender Score 77
Gender Score
Gender Score 53
Diversity Score 73
Diversity Score
Diversity Score 49
Perk And Benefits 81
Perk And Benefits
Perk And Benefits 39
Professional Dev. 70
Professional Dev.
Professional Dev. 60

Overall Culture at In-N-Out Burger vs Smashburger

81
/ 100
In-N-Out Burger

Employees at In-N-Out Burger rate their Overall Culture a 81/100, with Admin and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 32%

49
/ 100
Smashburger

Employees at Smashburger rate their Overall Culture a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

  • In-N-Out Burger81
  • Smashburger49

Employee Net Promoter Score at In-N-Out Burger vs Smashburger

35
eNPS
In-N-Out Burger
373 Promoters 59%
108 Passives 17%
150 Detractors 24%

Employee Net Promoter Score
Winner by 85%

-50
eNPS
Smashburger
46 Promoters 19%
27 Passives 12%
163 Detractors 69%
  • In-N-Out Burger36
  • Smashburger-50

Gender Score at In-N-Out Burger vs Smashburger

77
/ 100
In-N-Out Burger

Employees at In-N-Out Burger rate their Gender Score a 77/100, with Admin and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 24%

53
/ 100
Smashburger

Employees at Smashburger rate their Gender Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

  • In-N-Out Burger
  • Smashburger53

Diversity Score at In-N-Out Burger vs Smashburger

73
/ 100
In-N-Out Burger

Employees at In-N-Out Burger rate their Diversity Score a 73/100, with Product and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 24%

49
/ 100
Smashburger

Employees at Smashburger rate their Diversity Score a /100, with Sales and Customer Success as the two departments that rate their experience the highest.

  • In-N-Out Burger73
  • Smashburger

Perk and Benefits Score at In-N-Out Burger vs Smashburger

81
/ 100
In-N-Out Burger

Employees at In-N-Out Burger rate their Perk and Benefits Score a 81/100, with Admin and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 42%

39
/ 100
Smashburger

Employees at Smashburger rate their Perk and Benefits Score a /100, with Operations and Customer Success as the two departments that rate their experience the highest.

  • In-N-Out Burger
  • Smashburger38

Professional Development Score at In-N-Out Burger vs Smashburger

70
/ 100
In-N-Out Burger

Employees at In-N-Out Burger rate their Professional Development Score a 70/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 10%

60
/ 100
Smashburger

Employees at Smashburger rate their Professional Development Score a /100.

  • In-N-Out Burger
  • Smashburger60

Leadership Culture Ratings vs Smashburger

In-N-Out Burger
81 / 100

Leadership Culture Ratings vs Smashburger
Winner by 33%

Smashburger
48 / 100

In-N-Out Burger rates % higher than Smashburger on Leadership Culture Ratings vs Smashburger Ratings based on looking at 1910 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "What does the leadership team need to get better at?".

  • In-N-Out Burger81
  • Smashburger48

Compensation Culture Ratings vs Smashburger

In-N-Out Burger
81 / 100

Compensation Culture Ratings vs Smashburger
Winner by 40%

Smashburger
41 / 100

In-N-Out Burger rates % higher than Smashburger on Compensation Culture Ratings vs Smashburger Ratings based on looking at 1276 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Does your company give annual bonuses?".

  • In-N-Out Burger
  • Smashburger41

Team Culture Ratings vs Smashburger

In-N-Out Burger
82 / 100

Team Culture Ratings vs Smashburger
Winner by 30%

Smashburger
52 / 100

In-N-Out Burger rates % higher than Smashburger on Team Culture Ratings vs Smashburger Ratings based on looking at 1064 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

  • In-N-Out Burger
  • Smashburger51

Environment Culture Ratings vs Smashburger

In-N-Out Burger
83 / 100

Environment Culture Ratings vs Smashburger
Winner by 22%

Smashburger
61 / 100

In-N-Out Burger rates % higher than Smashburger on Environment Culture Ratings vs Smashburger Ratings based on looking at 979 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What % of the time are you bored at work?".

  • In-N-Out Burger
  • Smashburger61

Sentiment Culture Ratings vs Smashburger

In-N-Out Burger
82 / 100

Sentiment Culture Ratings vs Smashburger
Winner by 35%

Smashburger
47 / 100

In-N-Out Burger rates % higher than Smashburger on Sentiment Culture Ratings vs Smashburger Ratings based on looking at 1623 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What do you like best about your company?".

  • In-N-Out Burger82
  • Smashburger47

See how In-N-Out Burger compares to its competitors

See how Smashburger compares to its competitors