Chick-fil-A Claimed Company

EMPLOYEE PARTICIPANTS: 3352

TOTAL RATINGS: 27312

In-N-Out Burger

EMPLOYEE PARTICIPANTS: 764

TOTAL RATINGS: 5977

Chick-fil-A vs In-N-Out Burger

Compare Chick-fil-A versus In-N-Out Burger for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3352 employees and customers of Chick-fil-A and 764 employees and customers of In-N-Out Burger.

Chick-fil-A

Chick-fil-A's brand is ranked #3 in the list of Global Top 100 Brands, as rated by customers of Chick-fil-A.

In-N-Out Burger

In-N-Out Burger's brand is ranked #15 in the list of Global Top 100 Brands, as rated by customers of In-N-Out Burger.

4.3/5

Product Quality

4.5/5

4.1/5

Pricing

4.4/5

4.3/5

Customer Service

4.5/5

NPS Score

72%	Promoters
11%	Passive
17%	Detractors

NPS Score

76%	Promoters
11%	Passive
13%	Detractors

Net Promoter Score
Winner by 8

See how Chick-fil-A compares to its competitors

See how In-N-Out Burger compares to its competitors

Jack in the Box

Luby's

Papa John's International

Shake Shack

Smashburger

Whataburger

Working at Chick-fil-A vs Working at In-N-Out Burger

65 / 100

CEO Rating

Lynsi Snyder

83 / 100

CEO Rating
Winner by 18%

Chick-fil-A

Chick-fil-A doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

In-N-Out Burger

Employees at In-N-Out Burger rate their CEO, Lynsi Snyder, 83/100. This score is 18% higher than the scores of Chick-fil-A's CEO, Dan Cathy. Employees in the Sales and Marketing departments rate Lynsi Snyder the highest.

CEO Score 65

CEO Score

CEO Score 83

Overall Culture 64

Overall Culture

Overall Culture 81

-21

eNPS

Gender Score 71

Gender Score

Gender Score 77

Diversity Score 65

Diversity Score

Diversity Score 73

Perk And Benefits 56

Perk And Benefits

Perk And Benefits 81

Professional Dev. 59

Professional Dev.

Professional Dev. 70

Overall Culture at Chick-fil-A vs In-N-Out Burger

/ 100

Chick-fil-A

Employees at Chick-fil-A rate their Overall Culture a 64/100, with IT and Engineering as the two departments that rate their experience the highest.

/ 100

In-N-Out Burger

Employees at In-N-Out Burger rate their Overall Culture a /100, with Admin and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 17%

Chick-fil-A64
In-N-Out Burger81

Employee Net Promoter Score at Chick-fil-A vs In-N-Out Burger

-21

eNPS

Chick-fil-A

915 Promoters 32%

416 Passives 15%

1481 Detractors 53%

eNPS

In-N-Out Burger

372 Promoters 59%

108 Passives 17%

149 Detractors 24%

Employee Net Promoter Score
Winner by %

Chick-fil-A
In-N-Out Burger36

Gender Score at Chick-fil-A vs In-N-Out Burger

/ 100

Chick-fil-A

Employees at Chick-fil-A rate their Gender Score a 71/100, with Marketing and Admin as the two departments that rate their experience the highest.

/ 100

In-N-Out Burger

Employees at In-N-Out Burger rate their Gender Score a /100, with Admin and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 6%

Chick-fil-A71
In-N-Out Burger

Diversity Score at Chick-fil-A vs In-N-Out Burger

/ 100

Chick-fil-A

Employees at Chick-fil-A rate their Diversity Score a 65/100, with IT and Design as the two departments that rate their experience the highest.

/ 100

In-N-Out Burger

Employees at In-N-Out Burger rate their Diversity Score a /100, with Product and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 8%

Chick-fil-A65
In-N-Out Burger

Perk and Benefits Score at Chick-fil-A vs In-N-Out Burger

/ 100

Chick-fil-A

Employees at Chick-fil-A rate their Perk and Benefits Score a 56/100, with Engineering and Design as the two departments that rate their experience the highest.

/ 100

In-N-Out Burger

Employees at In-N-Out Burger rate their Perk and Benefits Score a /100, with Admin and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 25%

Chick-fil-A56
In-N-Out Burger

Professional Development Score at Chick-fil-A vs In-N-Out Burger

/ 100

Chick-fil-A

Employees at Chick-fil-A rate their Professional Development Score a 59/100, with Admin and Sales as the two departments that rate their experience the highest.

/ 100

In-N-Out Burger

Employees at In-N-Out Burger rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 11%

Chick-fil-A58
In-N-Out Burger

Leadership Culture Ratings vs In-N-Out Burger

Chick-fil-A rates % lower than In-N-Out Burger on Leadership Culture Ratings vs In-N-Out Burger Ratings based on looking at 7566 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "What does the leadership team need to get better at?".

Chick-fil-A
In-N-Out Burger81

Compensation Culture Ratings vs In-N-Out Burger

Chick-fil-A rates % lower than In-N-Out Burger on Compensation Culture Ratings vs In-N-Out Burger Ratings based on looking at 5069 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Chick-fil-A58
In-N-Out Burger

Team Culture Ratings vs In-N-Out Burger

Chick-fil-A rates % lower than In-N-Out Burger on Team Culture Ratings vs In-N-Out Burger Ratings based on looking at 4344 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

Chick-fil-A67
In-N-Out Burger

Environment Culture Ratings vs In-N-Out Burger

Chick-fil-A rates % lower than In-N-Out Burger on Environment Culture Ratings vs In-N-Out Burger Ratings based on looking at 4008 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What % of the time are you bored at work?".

Chick-fil-A72
In-N-Out Burger

Sentiment Culture Ratings vs In-N-Out Burger

Chick-fil-A rates % lower than In-N-Out Burger on Sentiment Culture Ratings vs In-N-Out Burger Ratings based on looking at 6483 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "How confident are you about the future success of your company?".

Chick-fil-A63
In-N-Out Burger82