Chick-fil-A Claimed Company

EMPLOYEE PARTICIPANTS: 3411

TOTAL RATINGS: 27717

In-N-Out Burger

EMPLOYEE PARTICIPANTS: 782

TOTAL RATINGS: 6049

Chick-fil-A vs In-N-Out Burger

Compare Chick-fil-A versus In-N-Out Burger for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3411 employees and customers of Chick-fil-A and 782 employees and customers of In-N-Out Burger.

Chick-fil-A

Chick-fil-A's brand is ranked #3 in the list of Global Top 100 Brands, as rated by customers of Chick-fil-A.

In-N-Out Burger

In-N-Out Burger's brand is ranked #15 in the list of Global Top 100 Brands, as rated by customers of In-N-Out Burger.

4.3/5

Product Quality

4.5/5

4.1/5

Pricing

4.4/5

4.3/5

Customer Service

4.5/5

NPS Score

72%	Promoters
11%	Passive
17%	Detractors

NPS Score

76%	Promoters
10%	Passive
14%	Detractors

Net Promoter Score
Winner by 7

See how Chick-fil-A compares to its competitors

See how In-N-Out Burger compares to its competitors

Jack in the Box

Luby's

Papa John's International

Shake Shack

Smashburger

Whataburger

Working at Chick-fil-A vs Working at In-N-Out Burger

65 / 100

CEO Rating

Lynsi Snyder

84 / 100

CEO Rating
Winner by 19%

Chick-fil-A

Chick-fil-A doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

In-N-Out Burger

Employees at In-N-Out Burger rate their CEO, Lynsi Snyder, 84/100. This score is 19% higher than the scores of Chick-fil-A's CEO, Dan Cathy. Employees in the Sales and Marketing departments rate Lynsi Snyder the highest.

CEO Score 65

CEO Score

CEO Score 84

Overall Culture 64

Overall Culture

Overall Culture 81

-21

eNPS

Gender Score 71

Gender Score

Gender Score 77

Diversity Score 66

Diversity Score

Diversity Score 73

Perk And Benefits 55

Perk And Benefits

Perk And Benefits 82

Professional Dev. 58

Professional Dev.

Professional Dev. 69

Overall Culture at Chick-fil-A vs In-N-Out Burger

/ 100

Chick-fil-A

Employees at Chick-fil-A rate their Overall Culture a 64/100, with IT and Engineering as the two departments that rate their experience the highest.

/ 100

In-N-Out Burger

Employees at In-N-Out Burger rate their Overall Culture a /100, with Admin and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 17%

Chick-fil-A
In-N-Out Burger81

Employee Net Promoter Score at Chick-fil-A vs In-N-Out Burger

-21

eNPS

Chick-fil-A

928 Promoters 32%

425 Passives 15%

1506 Detractors 53%

eNPS

In-N-Out Burger

382 Promoters 60%

108 Passives 17%

150 Detractors 23%

Employee Net Promoter Score
Winner by %

Chick-fil-A
In-N-Out Burger35

Gender Score at Chick-fil-A vs In-N-Out Burger

/ 100

Chick-fil-A

Employees at Chick-fil-A rate their Gender Score a 71/100, with Marketing and Admin as the two departments that rate their experience the highest.

/ 100

In-N-Out Burger

Employees at In-N-Out Burger rate their Gender Score a /100, with Admin and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 6%

Chick-fil-A71
In-N-Out Burger

Diversity Score at Chick-fil-A vs In-N-Out Burger

/ 100

Chick-fil-A

Employees at Chick-fil-A rate their Diversity Score a 66/100, with IT and Design as the two departments that rate their experience the highest.

/ 100

In-N-Out Burger

Employees at In-N-Out Burger rate their Diversity Score a /100, with Product and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 7%

Chick-fil-A66
In-N-Out Burger

Perk and Benefits Score at Chick-fil-A vs In-N-Out Burger

/ 100

Chick-fil-A

Employees at Chick-fil-A rate their Perk and Benefits Score a 55/100, with Engineering and Design as the two departments that rate their experience the highest.

/ 100

In-N-Out Burger

Employees at In-N-Out Burger rate their Perk and Benefits Score a /100, with Admin and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 27%

Chick-fil-A
In-N-Out Burger82

Professional Development Score at Chick-fil-A vs In-N-Out Burger

/ 100

Chick-fil-A

Employees at Chick-fil-A rate their Professional Development Score a 58/100, with Admin and Sales as the two departments that rate their experience the highest.

/ 100

In-N-Out Burger

Employees at In-N-Out Burger rate their Professional Development Score a /100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 11%

Chick-fil-A
In-N-Out Burger69

Leadership Culture Ratings vs In-N-Out Burger

Chick-fil-A rates % lower than In-N-Out Burger on Leadership Culture Ratings vs In-N-Out Burger Ratings based on looking at 7676 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Chick-fil-A
In-N-Out Burger81

Compensation Culture Ratings vs In-N-Out Burger

Chick-fil-A rates % lower than In-N-Out Burger on Compensation Culture Ratings vs In-N-Out Burger Ratings based on looking at 5119 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your Benefits?".

Chick-fil-A
In-N-Out Burger81

Team Culture Ratings vs In-N-Out Burger

Chick-fil-A rates % lower than In-N-Out Burger on Team Culture Ratings vs In-N-Out Burger Ratings based on looking at 4389 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

Chick-fil-A
In-N-Out Burger82

Environment Culture Ratings vs In-N-Out Burger

Chick-fil-A rates % lower than In-N-Out Burger on Environment Culture Ratings vs In-N-Out Burger Ratings based on looking at 4042 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "On average, how many hours do you work a day?".

Chick-fil-A
In-N-Out Burger83

Sentiment Culture Ratings vs In-N-Out Burger

Chick-fil-A rates % lower than In-N-Out Burger on Sentiment Culture Ratings vs In-N-Out Burger Ratings based on looking at 6581 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

Chick-fil-A
In-N-Out Burger82