Freddy's Frozen Custard vs Smashburger | Comparably
Comparably
VS
Freddy's Frozen Custard
EMPLOYEE
PARTICIPANTS
554
TOTAL
RATINGS
5148
Smashburger
EMPLOYEE
PARTICIPANTS
300
TOTAL
RATINGS
2412

Freddy's Frozen Custard vs Smashburger

Compare Freddy's Frozen Custard versus Smashburger for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 554 employees and customers of Freddy's Frozen Custard and 300 employees and customers of Smashburger.

Freddy's Frozen Custard

Freddy's Frozen Custard's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Freddy's Frozen Custard.

Smashburger

Smashburger's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Smashburger. Their current valuation is $4.06B.

3.2/5
Product Quality
2.7/5
3.1/5
Pricing
2.4/5
3.1/5
Customer Service
2.4/5
-2
NPS Score
42%Promoters
14%Passive
44%Detractors

Net Promoter Score
Winner by 39

-41
NPS Score
25%Promoters
9%Passive
66%Detractors

See how Freddy's Frozen Custard compares to its competitors

Jack in the Box
Burger King
BurgerFi

See how Smashburger compares to its competitors

Good Times Restaurants
In-N-Out Burger
Steak n Shake
Umami

Working at Freddy's Frozen Custard vs Working at Smashburger

Bill Simon Freddy's Frozen Custard's CEO
59 / 100

CEO Rating
Winner by 9%

Tom Ryan Smashburger's CEO
Tom Ryan
50 / 100

CEO Rating

Freddy's Frozen Custard

Freddy's Frozen Custard doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Smashburger

Employees at Smashburger rate their CEO, Tom Ryan, 50/100. This score is 9% lower than the scores of Freddy's Frozen Custard's CEO, Bill Simon. Employees in the Customer Support and Sales departments rate Tom Ryan the highest.

CEO Score 59
CEO Score
CEO Score 50
Overall Culture 56
Overall Culture
Overall Culture 50
-43
eNPS
-49
Gender Score 61
Gender Score
Gender Score 53
Diversity Score 62
Diversity Score
Diversity Score 49
Perk And Benefits 47
Perk And Benefits
Perk And Benefits 39
Professional Dev. 72
Professional Dev.
Professional Dev. 66

Overall Culture at Freddy's Frozen Custard vs Smashburger

56
/ 100
Freddy's Frozen Custard

Employees at Freddy's Frozen Custard rate their Overall Culture a 56/100, with Engineering and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 6%

50
/ 100
Smashburger

Employees at Smashburger rate their Overall Culture a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

  • Freddy's Frozen Custard56
  • Smashburger

Employee Net Promoter Score at Freddy's Frozen Custard vs Smashburger

-43
eNPS
Freddy's Frozen Custard
107 Promoters 22%
65 Passives 13%
320 Detractors 65%

Employee Net Promoter Score
Winner by 6%

-49
eNPS
Smashburger
48 Promoters 20%
27 Passives 11%
170 Detractors 69%
  • Freddy's Frozen Custard-44
  • Smashburger

Gender Score at Freddy's Frozen Custard vs Smashburger

61
/ 100
Freddy's Frozen Custard

Employees at Freddy's Frozen Custard rate their Gender Score a 61/100, with Customer Support and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 8%

53
/ 100
Smashburger

Employees at Smashburger rate their Gender Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

  • Freddy's Frozen Custard61
  • Smashburger

Diversity Score at Freddy's Frozen Custard vs Smashburger

62
/ 100
Freddy's Frozen Custard

Employees at Freddy's Frozen Custard rate their Diversity Score a 62/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 13%

49
/ 100
Smashburger

Employees at Smashburger rate their Diversity Score a /100, with Sales and Customer Success as the two departments that rate their experience the highest.

  • Freddy's Frozen Custard62
  • Smashburger

Perk and Benefits Score at Freddy's Frozen Custard vs Smashburger

47
/ 100
Freddy's Frozen Custard

Employees at Freddy's Frozen Custard rate their Perk and Benefits Score a 47/100, with Engineering and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 8%

39
/ 100
Smashburger

Employees at Smashburger rate their Perk and Benefits Score a /100, with Operations and Customer Success as the two departments that rate their experience the highest.

  • Freddy's Frozen Custard46
  • Smashburger

Professional Development Score at Freddy's Frozen Custard vs Smashburger

72
/ 100
Freddy's Frozen Custard

Employees at Freddy's Frozen Custard rate their Professional Development Score a 72/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 6%

66
/ 100
Smashburger

Employees at Smashburger rate their Professional Development Score a /100.

  • Freddy's Frozen Custard
  • Smashburger66

Leadership Culture Ratings vs Smashburger

Freddy's Frozen Custard
54 / 100

Leadership Culture Ratings vs Smashburger
Winner by 6%

Smashburger
48 / 100

Freddy's Frozen Custard rates % higher than Smashburger on Leadership Culture Ratings vs Smashburger Ratings based on looking at 1678 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "How would you rate your manager?".

  • Freddy's Frozen Custard54
  • Smashburger

Compensation Culture Ratings vs Smashburger

Freddy's Frozen Custard
49 / 100

Compensation Culture Ratings vs Smashburger
Winner by 8%

Smashburger
41 / 100

Freddy's Frozen Custard rates % higher than Smashburger on Compensation Culture Ratings vs Smashburger Ratings based on looking at 1178 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Do you believe you're paid fairly?".

  • Freddy's Frozen Custard49
  • Smashburger

Team Culture Ratings vs Smashburger

Freddy's Frozen Custard
58 / 100

Team Culture Ratings vs Smashburger
Winner by 6%

Smashburger
52 / 100

Freddy's Frozen Custard rates % higher than Smashburger on Team Culture Ratings vs Smashburger Ratings based on looking at 1041 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

  • Freddy's Frozen Custard
  • Smashburger52

Environment Culture Ratings vs Smashburger

Freddy's Frozen Custard
68 / 100

Environment Culture Ratings vs Smashburger
Winner by 6%

Smashburger
62 / 100

Freddy's Frozen Custard rates % higher than Smashburger on Environment Culture Ratings vs Smashburger Ratings based on looking at 922 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "On average, how many hours do you work a day?".

  • Freddy's Frozen Custard
  • Smashburger62

Sentiment Culture Ratings vs Smashburger

Freddy's Frozen Custard
53 / 100

Sentiment Culture Ratings vs Smashburger
Winner by 6%

Smashburger
47 / 100

Freddy's Frozen Custard rates % higher than Smashburger on Sentiment Culture Ratings vs Smashburger Ratings based on looking at 1411 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What do you like best about your company?".

  • Freddy's Frozen Custard53
  • Smashburger

See how Freddy's Frozen Custard compares to its competitors

See how Smashburger compares to its competitors