Good Times Restaurants

EMPLOYEE PARTICIPANTS: 16

TOTAL RATINGS: 108

Smashburger

EMPLOYEE PARTICIPANTS: 294

TOTAL RATINGS: 2398

Good Times Restaurants vs Smashburger

Compare Good Times Restaurants versus Smashburger for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 16 employees and customers of Good Times Restaurants and 294 employees and customers of Smashburger.

Good Times Restaurants

Good Times Restaurants's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Good Times Restaurants. Their current market cap is $46.34M.

Smashburger

Smashburger's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Smashburger. Their current valuation is $4.06B.

1.5/5

Product Quality

2.6/5

1.5/5

Pricing

2.4/5

1.5/5

Customer Service

2.4/5

-100

NPS Score

0%	Promoters
0%	Passive
100%	Detractors

-44

NPS Score

25%	Promoters
6%	Passive
69%	Detractors

Net Promoter Score
Winner by 56

See how Good Times Restaurants compares to its competitors

See how Smashburger compares to its competitors

Freddy's Frozen Custard

In-N-Out Burger

Steak n Shake

Umami

Working at Good Times Restaurants vs Working at Smashburger

45 / 100

CEO Rating

Tom Ryan

50 / 100

CEO Rating
Winner by 5%

Good Times Restaurants

Good Times Restaurants doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Smashburger

Employees at Smashburger rate their CEO, Tom Ryan, 50/100. This score is 5% higher than the scores of Good Times Restaurants' CEO, Boyd Hoback. Employees in the Customer Support and Sales departments rate Tom Ryan the highest.

CEO Score 45

CEO Score

CEO Score 50

Overall Culture 58

Overall Culture

Overall Culture 50

-8

eNPS

-49

Gender Score N/A

Gender Score

Gender Score 53

Diversity Score N/A

Diversity Score

Diversity Score 49

Perk And Benefits 54

Perk And Benefits

Perk And Benefits 39

Professional Dev. N/A

Professional Dev.

Professional Dev. 66

Overall Culture at Good Times Restaurants vs Smashburger

/ 100

Good Times Restaurants

Employees at Good Times Restaurants rate their Overall Culture a 58/100.

Overall Culture
Winner by 8%

/ 100

Smashburger

Employees at Smashburger rate their Overall Culture a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Good Times Restaurants
Smashburger50

Employee Net Promoter Score at Good Times Restaurants vs Smashburger

-8

eNPS

Good Times Restaurants

5 Promoters 38%

2 Passives 16%

6 Detractors 46%

Employee Net Promoter Score
Winner by 41%

-49

eNPS

Smashburger

48 Promoters 20%

27 Passives 11%

166 Detractors 69%

Good Times Restaurants
Smashburger-50

Gender Score at Good Times Restaurants vs Smashburger

Not enough ratings

Good Times Restaurants

Good Times Restaurants doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Smashburger

Employees at Smashburger rate their Gender Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Gender Score
Winner

Smashburger53

Diversity Score at Good Times Restaurants vs Smashburger

Not enough ratings

Good Times Restaurants

Good Times Restaurants doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Smashburger

Employees at Smashburger rate their Diversity Score a /100, with Sales and Customer Success as the two departments that rate their experience the highest.

Diversity Score
Winner

Smashburger49

Perk and Benefits Score at Good Times Restaurants vs Smashburger

/ 100

Good Times Restaurants

Employees at Good Times Restaurants rate their Perk and Benefits Score a 54/100.

Perk and Benefits Score
Winner by 15%

/ 100

Smashburger

Employees at Smashburger rate their Perk and Benefits Score a /100, with Operations and Customer Success as the two departments that rate their experience the highest.

Good Times Restaurants
Smashburger38

Professional Development Score at Good Times Restaurants vs Smashburger

Not enough ratings

Good Times Restaurants

Good Times Restaurants doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Smashburger

Employees at Smashburger rate their Professional Development Score a /100.

Professional Development Score
Winner

Smashburger66

Leadership Culture Ratings vs Smashburger

Good Times Restaurants

54 / 100

Leadership Culture Ratings vs Smashburger
Winner by 6%

Smashburger

48 / 100

Good Times Restaurants rates % higher than Smashburger on Leadership Culture Ratings vs Smashburger Ratings based on looking at 570 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "How would you rate your CEO?".

Good Times Restaurants
Smashburger48

Compensation Culture Ratings vs Smashburger

Good Times Restaurants

57 / 100

Compensation Culture Ratings vs Smashburger
Winner by 16%

Smashburger

41 / 100

Good Times Restaurants rates % higher than Smashburger on Compensation Culture Ratings vs Smashburger Ratings based on looking at 395 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Good Times Restaurants
Smashburger40

Team Culture Ratings vs Smashburger

Good Times Restaurants

62 / 100

Team Culture Ratings vs Smashburger
Winner by 10%

Smashburger

52 / 100

Good Times Restaurants rates % higher than Smashburger on Team Culture Ratings vs Smashburger Ratings based on looking at 331 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

Good Times Restaurants
Smashburger52

Environment Culture Ratings vs Smashburger

Good Times Restaurants

64 / 100

Environment Culture Ratings vs Smashburger
Winner by 2%

Smashburger

62 / 100

Good Times Restaurants rates % higher than Smashburger on Environment Culture Ratings vs Smashburger Ratings based on looking at 289 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "On average, how many hours do you work a day?".

Good Times Restaurants
Smashburger62

Sentiment Culture Ratings vs Smashburger

Good Times Restaurants

61 / 100

Sentiment Culture Ratings vs Smashburger
Winner by 14%

Smashburger

47 / 100

Good Times Restaurants rates % higher than Smashburger on Sentiment Culture Ratings vs Smashburger Ratings based on looking at 479 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What would you most like to see improved at your company?".

Good Times Restaurants
Smashburger47