Shake Shack vs The Cheesecake Factory | Comparably
Comparably
VS
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Shake Shack
EMPLOYEE
PARTICIPANTS
581
TOTAL
RATINGS
3912
The Cheesecake Factory Claimed Company
EMPLOYEE
PARTICIPANTS
1148
TOTAL
RATINGS
9364

Shake Shack vs The Cheesecake Factory

Compare Shake Shack versus The Cheesecake Factory for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 581 employees and customers of Shake Shack and 1148 employees and customers of The Cheesecake Factory.

Shake Shack

Shake Shack's brand is ranked #285 in the list of Global Top 1000 Brands, as rated by customers of Shake Shack. Their current market cap is $4.43B.

The Cheesecake Factory

The Cheesecake Factory's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of The Cheesecake Factory. Their current market cap is $2.40B.

4/5
Product Quality
2.8/5
3.8/5
Pricing
2.6/5
3.9/5
Customer Service
2.6/5
32
NPS Score
56%Promoters
20%Passive
24%Detractors

Net Promoter Score
Winner by 53

-21
NPS Score
33%Promoters
13%Passive
54%Detractors

See how Shake Shack compares to its competitors

In-N-Out Burger
Shake
Smashburger
Steak n Shake
Subway

See how The Cheesecake Factory compares to its competitors

BJ's Restaurants
California Pizza Kitchen
Five Guys Burgers & Fries
Maggiano's
P.F. Chang's
Qdoba
Texas Roadhouse
Olive Garden

Working at Shake Shack vs Working at The Cheesecake Factory

Randy Garutti Shake Shack's CEO
60 / 100

CEO Rating

David Overton The Cheesecake Factory's CEO
David Overton
71 / 100

CEO Rating
Winner by 11%

Shake Shack

Shake Shack doesn't have enough ratings to calculate the Team Culture Ratings.

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The Cheesecake Factory

Employees at The Cheesecake Factory rate their CEO, David Overton, 71/100. This score is 11% higher than the scores of Shake Shack's CEO, Randy Garutti. Employees in the IT and Product departments rate David Overton the highest.

CEO Score 60
CEO Score
CEO Score 71
Overall Culture 55
Overall Culture
Overall Culture 70
-40
eNPS
Gender Score 74
Gender Score
Gender Score 67
Diversity Score 67
Diversity Score
Diversity Score 72
Perk And Benefits 53
Perk And Benefits
Perk And Benefits 66
Professional Dev. 51
Professional Dev.
Professional Dev. 71

Overall Culture at Shake Shack vs The Cheesecake Factory

55
/ 100
Shake Shack

Employees at Shake Shack rate their Overall Culture a 55/100, with Sales and Product as the two departments that rate their experience the highest.

70
/ 100
The Cheesecake Factory

Employees at The Cheesecake Factory rate their Overall Culture a /100, with Legal and IT as the two departments that rate their experience the highest.

Overall Culture
Winner by 15%

  • Shake Shack55
  • The Cheesecake Factory

Employee Net Promoter Score at Shake Shack vs The Cheesecake Factory

-40
eNPS
Shake Shack
106 Promoters 22%
73 Passives 16%
297 Detractors 62%

Employee Net Promoter Score
Winner by 40%

0
eNPS
The Cheesecake Factory
364 Promoters 42%
143 Passives 16%
367 Detractors 42%

Employee Net Promoter Score
Winner by %

  • Shake Shack-40
  • The Cheesecake Factory

Gender Score at Shake Shack vs The Cheesecake Factory

74
/ 100
Shake Shack

Employees at Shake Shack rate their Gender Score a 74/100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 7%

67
/ 100
The Cheesecake Factory

Employees at The Cheesecake Factory rate their Gender Score a /100, with Customer Support and Product as the two departments that rate their experience the highest.

  • Shake Shack
  • The Cheesecake Factory67

Diversity Score at Shake Shack vs The Cheesecake Factory

67
/ 100
Shake Shack

Employees at Shake Shack rate their Diversity Score a 67/100, with Sales and Product as the two departments that rate their experience the highest.

72
/ 100
The Cheesecake Factory

Employees at The Cheesecake Factory rate their Diversity Score a /100, with Legal and Product as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

  • Shake Shack
  • The Cheesecake Factory72

Perk and Benefits Score at Shake Shack vs The Cheesecake Factory

53
/ 100
Shake Shack

Employees at Shake Shack rate their Perk and Benefits Score a 53/100, with Operations and Sales as the two departments that rate their experience the highest.

66
/ 100
The Cheesecake Factory

Employees at The Cheesecake Factory rate their Perk and Benefits Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 13%

  • Shake Shack53
  • The Cheesecake Factory

Professional Development Score at Shake Shack vs The Cheesecake Factory

51
/ 100
Shake Shack

Employees at Shake Shack rate their Professional Development Score a 51/100.

71
/ 100
The Cheesecake Factory

Employees at The Cheesecake Factory rate their Professional Development Score a /100, with Customer Success and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 20%

  • Shake Shack
  • The Cheesecake Factory71

Leadership Culture Ratings vs The Cheesecake Factory

Shake Shack
55 / 100
The Cheesecake Factory
68 / 100

Shake Shack rates % lower than The Cheesecake Factory on Leadership Culture Ratings vs The Cheesecake Factory Ratings based on looking at 3099 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "How would you rate your CEO?".

  • Shake Shack55
  • The Cheesecake Factory

Compensation Culture Ratings vs The Cheesecake Factory

Shake Shack
55 / 100
The Cheesecake Factory
65 / 100

Shake Shack rates % lower than The Cheesecake Factory on Compensation Culture Ratings vs The Cheesecake Factory Ratings based on looking at 1992 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your Benefits?".

  • Shake Shack55
  • The Cheesecake Factory

Team Culture Ratings vs The Cheesecake Factory

Shake Shack
55 / 100
The Cheesecake Factory
71 / 100

Shake Shack rates % lower than The Cheesecake Factory on Team Culture Ratings vs The Cheesecake Factory Ratings based on looking at 1676 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate the quality of your coworkers?".

  • Shake Shack
  • The Cheesecake Factory71

Environment Culture Ratings vs The Cheesecake Factory

Shake Shack
66 / 100
The Cheesecake Factory
75 / 100

Shake Shack rates % lower than The Cheesecake Factory on Environment Culture Ratings vs The Cheesecake Factory Ratings based on looking at 1561 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Is your work environment positive or negative?".

  • Shake Shack
  • The Cheesecake Factory75

Sentiment Culture Ratings vs The Cheesecake Factory

Shake Shack
52 / 100
The Cheesecake Factory
72 / 100

Shake Shack rates % lower than The Cheesecake Factory on Sentiment Culture Ratings vs The Cheesecake Factory Ratings based on looking at 2581 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What's going wrong and how can it be improved?".

  • Shake Shack52
  • The Cheesecake Factory

See how Shake Shack compares to its competitors

See how The Cheesecake Factory compares to its competitors