Shake Shack vs The Cheesecake Factory | Comparably
Comparably
VS
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Shake Shack
EMPLOYEE
PARTICIPANTS
579
TOTAL
RATINGS
3903
The Cheesecake Factory Claimed Company
EMPLOYEE
PARTICIPANTS
1138
TOTAL
RATINGS
9313

Shake Shack vs The Cheesecake Factory

Compare Shake Shack versus The Cheesecake Factory for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 579 employees and customers of Shake Shack and 1138 employees and customers of The Cheesecake Factory.

Shake Shack

Shake Shack's brand is ranked #285 in the list of Global Top 1000 Brands, as rated by customers of Shake Shack. Their current market cap is $4.43B.

The Cheesecake Factory

The Cheesecake Factory's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of The Cheesecake Factory. Their current market cap is $2.40B.

4/5
Product Quality
2.8/5
3.8/5
Pricing
2.6/5
3.9/5
Customer Service
2.6/5
32
NPS Score
56%Promoters
20%Passive
24%Detractors

Net Promoter Score
Winner by 53

-21
NPS Score
33%Promoters
13%Passive
54%Detractors

See how Shake Shack compares to its competitors

In-N-Out Burger
Shake
Smashburger
Steak n Shake
Subway

See how The Cheesecake Factory compares to its competitors

BJ's Restaurants
California Pizza Kitchen
Five Guys Burgers & Fries
Maggiano's
P.F. Chang's
Qdoba
Texas Roadhouse
Olive Garden

Working at Shake Shack vs Working at The Cheesecake Factory

Randy Garutti Shake Shack's CEO
60 / 100

CEO Rating

David Overton The Cheesecake Factory's CEO
David Overton
71 / 100

CEO Rating
Winner by 11%

Shake Shack

Shake Shack doesn't have enough ratings to calculate the Team Culture Ratings.

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The Cheesecake Factory

Employees at The Cheesecake Factory rate their CEO, David Overton, 71/100. This score is 11% higher than the scores of Shake Shack's CEO, Randy Garutti. Employees in the IT and Product departments rate David Overton the highest.

CEO Score 60
CEO Score
CEO Score 71
Overall Culture 55
Overall Culture
Overall Culture 70
-40
eNPS
Gender Score 74
Gender Score
Gender Score 67
Diversity Score 67
Diversity Score
Diversity Score 72
Perk And Benefits 53
Perk And Benefits
Perk And Benefits 66
Professional Dev. 51
Professional Dev.
Professional Dev. 72

Overall Culture at Shake Shack vs The Cheesecake Factory

55
/ 100
Shake Shack

Employees at Shake Shack rate their Overall Culture a 55/100, with Sales and Product as the two departments that rate their experience the highest.

70
/ 100
The Cheesecake Factory

Employees at The Cheesecake Factory rate their Overall Culture a /100, with Legal and IT as the two departments that rate their experience the highest.

Overall Culture
Winner by 15%

  • Shake Shack55
  • The Cheesecake Factory70

Employee Net Promoter Score at Shake Shack vs The Cheesecake Factory

-40
eNPS
Shake Shack
105 Promoters 22%
73 Passives 16%
296 Detractors 62%

Employee Net Promoter Score
Winner by 40%

0
eNPS
The Cheesecake Factory
362 Promoters 42%
142 Passives 16%
365 Detractors 42%

Employee Net Promoter Score
Winner by %

  • Shake Shack-40
  • The Cheesecake Factory

Gender Score at Shake Shack vs The Cheesecake Factory

74
/ 100
Shake Shack

Employees at Shake Shack rate their Gender Score a 74/100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 7%

67
/ 100
The Cheesecake Factory

Employees at The Cheesecake Factory rate their Gender Score a /100, with Customer Support and Product as the two departments that rate their experience the highest.

  • Shake Shack
  • The Cheesecake Factory67

Diversity Score at Shake Shack vs The Cheesecake Factory

67
/ 100
Shake Shack

Employees at Shake Shack rate their Diversity Score a 67/100, with Sales and Product as the two departments that rate their experience the highest.

72
/ 100
The Cheesecake Factory

Employees at The Cheesecake Factory rate their Diversity Score a /100, with Legal and Product as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

  • Shake Shack
  • The Cheesecake Factory72

Perk and Benefits Score at Shake Shack vs The Cheesecake Factory

53
/ 100
Shake Shack

Employees at Shake Shack rate their Perk and Benefits Score a 53/100, with Operations and Sales as the two departments that rate their experience the highest.

66
/ 100
The Cheesecake Factory

Employees at The Cheesecake Factory rate their Perk and Benefits Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 13%

  • Shake Shack52
  • The Cheesecake Factory

Professional Development Score at Shake Shack vs The Cheesecake Factory

51
/ 100
Shake Shack

Employees at Shake Shack rate their Professional Development Score a 51/100.

72
/ 100
The Cheesecake Factory

Employees at The Cheesecake Factory rate their Professional Development Score a /100, with Customer Success and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 21%

  • Shake Shack49
  • The Cheesecake Factory

Leadership Culture Ratings vs The Cheesecake Factory

Shake Shack
54 / 100
The Cheesecake Factory
68 / 100

Shake Shack rates % lower than The Cheesecake Factory on Leadership Culture Ratings vs The Cheesecake Factory Ratings based on looking at 3086 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "How often do you get valuable feedback on how to improve at work?".

  • Shake Shack54
  • The Cheesecake Factory

Compensation Culture Ratings vs The Cheesecake Factory

Shake Shack
55 / 100
The Cheesecake Factory
65 / 100

Shake Shack rates % lower than The Cheesecake Factory on Compensation Culture Ratings vs The Cheesecake Factory Ratings based on looking at 1983 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Does your company give annual bonuses?".

  • Shake Shack54
  • The Cheesecake Factory

Team Culture Ratings vs The Cheesecake Factory

Shake Shack
55 / 100
The Cheesecake Factory
71 / 100

Shake Shack rates % lower than The Cheesecake Factory on Team Culture Ratings vs The Cheesecake Factory Ratings based on looking at 1670 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

  • Shake Shack54
  • The Cheesecake Factory

Environment Culture Ratings vs The Cheesecake Factory

Shake Shack
66 / 100
The Cheesecake Factory
75 / 100

Shake Shack rates % lower than The Cheesecake Factory on Environment Culture Ratings vs The Cheesecake Factory Ratings based on looking at 1558 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Is your work environment positive or negative?".

  • Shake Shack66
  • The Cheesecake Factory

Sentiment Culture Ratings vs The Cheesecake Factory

Shake Shack
52 / 100
The Cheesecake Factory
72 / 100

Shake Shack rates % lower than The Cheesecake Factory on Sentiment Culture Ratings vs The Cheesecake Factory Ratings based on looking at 2567 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How do your customers perceive your company?".

  • Shake Shack52
  • The Cheesecake Factory72

See how Shake Shack compares to its competitors

See how The Cheesecake Factory compares to its competitors