Shake Shack vs Subway | Comparably
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Shake Shack
EMPLOYEE
PARTICIPANTS
579
TOTAL
RATINGS
3903
Subway Claimed Company
EMPLOYEE
PARTICIPANTS
3177
TOTAL
RATINGS
30575

Shake Shack vs Subway

Compare Shake Shack versus Subway for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 579 employees and customers of Shake Shack and 3177 employees and customers of Subway.

Shake Shack

Shake Shack's brand is ranked #285 in the list of Global Top 1000 Brands, as rated by customers of Shake Shack. Their current market cap is $4.43B.

Subway

Subway's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Subway.

4/5
Product Quality
2.6/5
3.8/5
Pricing
2.4/5
3.9/5
Customer Service
2.4/5
32
NPS Score
56%Promoters
20%Passive
24%Detractors

Net Promoter Score
Winner by 66

-34
NPS Score
26%Promoters
14%Passive
60%Detractors

See how Shake Shack compares to its competitors

In-N-Out Burger
Shake
Smashburger
Steak n Shake
The Cheesecake Factory

Working at Shake Shack vs Working at Subway

Randy Garutti Shake Shack's CEO
60 / 100

CEO Rating
Winner by 9%

John Chidsey Subway's CEO
John Chidsey
51 / 100

CEO Rating

Shake Shack

Shake Shack doesn't have enough ratings to calculate the Team Culture Ratings.

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Subway

Employees at Subway rate their CEO, John Chidsey, 51/100. This score is 9% lower than the scores of Shake Shack's CEO, Randy Garutti. Employees in the Design and Finance departments rate John Chidsey the highest.

CEO Score 60
CEO Score
CEO Score 51
Overall Culture 55
Overall Culture
Overall Culture 53
-40
eNPS
-49
Gender Score 74
Gender Score
Gender Score 58
Diversity Score 67
Diversity Score
Diversity Score 57
Perk And Benefits 53
Perk And Benefits
Perk And Benefits 38
Professional Dev. 51
Professional Dev.
Professional Dev. 53

Overall Culture at Shake Shack vs Subway

55
/ 100
Shake Shack

Employees at Shake Shack rate their Overall Culture a 55/100, with Sales and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

53
/ 100
Subway

Employees at Subway rate their Overall Culture a /100, with Business Development and Finance as the two departments that rate their experience the highest.

  • Shake Shack
  • Subway53

Employee Net Promoter Score at Shake Shack vs Subway

-40
eNPS
Shake Shack
105 Promoters 22%
73 Passives 16%
296 Detractors 62%

Employee Net Promoter Score
Winner by 9%

-49
eNPS
Subway
522 Promoters 19%
337 Passives 13%
1843 Detractors 68%
  • Shake Shack
  • Subway-49

Gender Score at Shake Shack vs Subway

74
/ 100
Shake Shack

Employees at Shake Shack rate their Gender Score a 74/100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 16%

58
/ 100
Subway

Employees at Subway rate their Gender Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

  • Shake Shack
  • Subway58

Diversity Score at Shake Shack vs Subway

67
/ 100
Shake Shack

Employees at Shake Shack rate their Diversity Score a 67/100, with Sales and Product as the two departments that rate their experience the highest.

Diversity Score
Winner by 10%

57
/ 100
Subway

Employees at Subway rate their Diversity Score a /100, with Operations and Marketing as the two departments that rate their experience the highest.

  • Shake Shack
  • Subway57

Perk and Benefits Score at Shake Shack vs Subway

53
/ 100
Shake Shack

Employees at Shake Shack rate their Perk and Benefits Score a 53/100, with Operations and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

38
/ 100
Subway

Employees at Subway rate their Perk and Benefits Score a /100, with Finance and Marketing as the two departments that rate their experience the highest.

  • Shake Shack52
  • Subway

Professional Development Score at Shake Shack vs Subway

51
/ 100
Shake Shack

Employees at Shake Shack rate their Professional Development Score a 51/100.

53
/ 100
Subway

Employees at Subway rate their Professional Development Score a /100, with Sales and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 2%

  • Shake Shack49
  • Subway

Leadership Culture Ratings vs Subway

Shake Shack
54 / 100

Leadership Culture Ratings vs Subway
Winner by 5%

Subway
49 / 100

Shake Shack rates % higher than Subway on Leadership Culture Ratings vs Subway Ratings based on looking at 7627 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "How would you rate your manager?".

  • Shake Shack
  • Subway49

Compensation Culture Ratings vs Subway

Shake Shack
55 / 100

Compensation Culture Ratings vs Subway
Winner by 13%

Subway
42 / 100

Shake Shack rates % higher than Subway on Compensation Culture Ratings vs Subway Ratings based on looking at 5402 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "What is the best part about your compensation package?".

  • Shake Shack54
  • Subway

Team Culture Ratings vs Subway

Shake Shack
55 / 100
Subway
55 / 100

Tied

Shake Shack tied with Subway on Team Culture Ratings vs Subway Ratings based on looking at 4792 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

  • Shake Shack54
  • Subway

Environment Culture Ratings vs Subway

Shake Shack
66 / 100
Subway
68 / 100

Shake Shack rates % lower than Subway on Environment Culture Ratings vs Subway Ratings based on looking at 4462 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What's the work pace at your company?".

  • Shake Shack66
  • Subway

Sentiment Culture Ratings vs Subway

Shake Shack
52 / 100

Sentiment Culture Ratings vs Subway
Winner by 1%

Subway
51 / 100

Shake Shack rates % higher than Subway on Sentiment Culture Ratings vs Subway Ratings based on looking at 6374 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How confident are you about the future success of your company?".

  • Shake Shack
  • Subway51

See how Shake Shack compares to its competitors