Shake Shack

EMPLOYEE PARTICIPANTS: 581

TOTAL RATINGS: 3912

Subway Claimed Company

EMPLOYEE PARTICIPANTS: 3180

TOTAL RATINGS: 30636

Shake Shack vs Subway

Compare Shake Shack versus Subway for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 581 employees and customers of Shake Shack and 3180 employees and customers of Subway.

Shake Shack

Shake Shack's brand is ranked #285 in the list of Global Top 1000 Brands, as rated by customers of Shake Shack. Their current market cap is $4.43B.

Subway

Subway's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Subway.

4/5

Product Quality

2.6/5

3.8/5

Pricing

2.4/5

3.9/5

Customer Service

2.4/5

NPS Score

56%	Promoters
20%	Passive
24%	Detractors

Net Promoter Score
Winner by 66

-34

NPS Score

26%	Promoters
14%	Passive
60%	Detractors

See how Shake Shack compares to its competitors

The Cheesecake Factory

Working at Shake Shack vs Working at Subway

60 / 100

CEO Rating
Winner by 9%

John Chidsey

51 / 100

CEO Rating

Shake Shack

Shake Shack doesn't have enough ratings to calculate the Team Culture Ratings.

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Subway

Employees at Subway rate their CEO, John Chidsey, 51/100. This score is 9% lower than the scores of Shake Shack's CEO, Randy Garutti. Employees in the Design and Finance departments rate John Chidsey the highest.

CEO Score 60

CEO Score

CEO Score 51

Overall Culture 55

Overall Culture

Overall Culture 53

-40

eNPS

-49

Gender Score 74

Gender Score

Gender Score 58

Diversity Score 67

Diversity Score

Diversity Score 57

Perk And Benefits 53

Perk And Benefits

Perk And Benefits 38

Professional Dev. 51

Professional Dev.

Professional Dev. 53

Overall Culture at Shake Shack vs Subway

/ 100

Shake Shack

Employees at Shake Shack rate their Overall Culture a 55/100, with Sales and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

/ 100

Subway

Employees at Subway rate their Overall Culture a /100, with Business Development and Finance as the two departments that rate their experience the highest.

Shake Shack55
Subway53

Employee Net Promoter Score at Shake Shack vs Subway

-40

eNPS

Shake Shack

106 Promoters 22%

73 Passives 16%

297 Detractors 62%

Employee Net Promoter Score
Winner by 9%

-49

eNPS

Subway

523 Promoters 19%

337 Passives 13%

1845 Detractors 68%

Shake Shack-40
Subway-49

Gender Score at Shake Shack vs Subway

/ 100

Shake Shack

Employees at Shake Shack rate their Gender Score a 74/100, with Sales as the department that rate their experience the highest.

Gender Score
Winner by 16%

/ 100

Subway

Employees at Subway rate their Gender Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Shake Shack
Subway58

Diversity Score at Shake Shack vs Subway

/ 100

Shake Shack

Employees at Shake Shack rate their Diversity Score a 67/100, with Sales and Product as the two departments that rate their experience the highest.

Diversity Score
Winner by 10%

/ 100

Subway

Employees at Subway rate their Diversity Score a /100, with Operations and Marketing as the two departments that rate their experience the highest.

Shake Shack
Subway57

Perk and Benefits Score at Shake Shack vs Subway

/ 100

Shake Shack

Employees at Shake Shack rate their Perk and Benefits Score a 53/100, with Operations and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

/ 100

Subway

Employees at Subway rate their Perk and Benefits Score a /100, with Finance and Marketing as the two departments that rate their experience the highest.

Shake Shack53
Subway38

Professional Development Score at Shake Shack vs Subway

/ 100

Shake Shack

Employees at Shake Shack rate their Professional Development Score a 51/100.

/ 100

Subway

Employees at Subway rate their Professional Development Score a /100, with Sales and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 2%

Shake Shack
Subway53

Leadership Culture Ratings vs Subway

Shake Shack

55 / 100

Leadership Culture Ratings vs Subway
Winner by 6%

Subway

49 / 100

Shake Shack rates % higher than Subway on Leadership Culture Ratings vs Subway Ratings based on looking at 7641 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Is your company invested in your career growth?".

Shake Shack55
Subway49

Compensation Culture Ratings vs Subway

Shake Shack

55 / 100

Compensation Culture Ratings vs Subway
Winner by 13%

Subway

42 / 100

Shake Shack rates % higher than Subway on Compensation Culture Ratings vs Subway Ratings based on looking at 5414 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "What is the best part about your compensation package?".

Shake Shack55
Subway42

Team Culture Ratings vs Subway

Tied

Shake Shack tied with Subway on Team Culture Ratings vs Subway Ratings based on looking at 4798 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "Does Your Boss Hurt Your Company Culture?".

Shake Shack
Subway55

Environment Culture Ratings vs Subway

Shake Shack rates % lower than Subway on Environment Culture Ratings vs Subway Ratings based on looking at 4468 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Does someone you work with closely, make you want to quit your job?".

Shake Shack
Subway68

Sentiment Culture Ratings vs Subway

Shake Shack

52 / 100

Sentiment Culture Ratings vs Subway
Winner by 1%

Subway

51 / 100

Shake Shack rates % higher than Subway on Sentiment Culture Ratings vs Subway Ratings based on looking at 6383 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What do you like best about your company?".

Shake Shack52
Subway51