Syntellis Claimed Company
Our enterprise performance management software, data and analytics solutions help finance professionals in healthcare, higher education and financial institutions elevate performance by acquiring insights, accelerating decisions, and advancing their business plans. With over 2,800 organizations and 450,000 users relying on our solutions, we have proven industry expertise in helping organizations transform their vision into reality. read more
It has been a challenge to feel successful in my work. The goals of the company are unclear, so I don't know what I'm working towards other than lofty financial targets. Most people I interact with are great and helpful. It's been a mixed bag.
What is most positive about the culture and environment at your company?
I do genuinely believe that most folks are trying to improve the culture and environment at Syntellis. For the most part, people are kind and helpful.
What are some of the best things about your team?
My team is one of the best groups of people I've ever had the pleasure to work with. They're supportive, honest, and kind. They're critical of everything but with a focus on constant improvement. I legitimately like everyone on my direct team.
What is the best part about your compensation package?
Unlimited PTO - I will say though that I think some departments are able to take PTO without retribution more than others. I've heard that some roles have KPIs and taking PTO is a strike against those targets which I believe to be unfair.
What does the leadership team need to get better at?
Communication - so many things Syntellis tries to do that are good, but bungles it by not explaining what's going to happen before it happens. There's an increasing lack of autonomy that I'm seeing occur due to lack of clarity in strategic goals that are actionable.
What's going wrong and how can it be improved?
There is a lot of bureaucracy that I've had to deal with. It has made getting things done very hard and time-consuming. The matrix org structure makes it difficult to know who to talk to/when and who has authority. The company strategy is not clear, so individual decision-making is challenging.
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