Syntellis Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
They are strong leaders, as well as feel like family.
Review from Customer Success Dept
Transparency and pro-actively creating communication channels.
Review from Customer Success Dept
My manager takes a versed interest in getting to know me personally and in assisting with my professional growth. Stacy talks the walk with the leadership and support she provides. I am here under a year and I have never felt Moore welcome and supported in an organization.
Review from Customer Success Dept
Approachable, kind, smart, funny, engaging
Review from Customer Success Dept
I feel like they answer the questions I'm about to ask. People first doesn't feel like a "buzzword", it is practiced daily.
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
I have attained my full compensation and feel that the KPI's were fair and realistic.
Review from Customer Success Dept
It's competitive and the incentive structure is motivating
Review from Customer Success Dept
Just that I feel I am paid fairly
Review from Customer Success Dept
Vacation, PTO, 401K match, ability to work remote 100%
Review from Customer Success Dept
Overall compensation is great and I think I'm paid fairly.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Increase salary and benefits and better work life balance
Review from Customer Success Dept
Would feel better if our compensation was more on the level of other comparable companies in the industry and worked to revaluate bonus and stock options.
Review from Customer Success Dept
What are some of the best things about your team?
They are not only co-workers, they are friends and family !
Review from Customer Success Dept
Smart, collaborative and genuinely care about the customer
Review from Customer Success Dept
When it comes to Customer Success, I have never seen a more conscientious and energetic group of professionals. These people are intelligent of course, but they have a general fund of knowledge that makes them really "smart" as well. I am part of a family, a close knit, supportive family.
Review from Customer Success Dept
Empathetic, open, honest, considerate, smart
Review from Customer Success Dept
They are genuinely nice people and no one is playing games. We are working as a team to move forward and I appreciate that management wants us to work together to solve problems.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
They are forward thinking. Progressive and diverse.
Review from Customer Success Dept
HR is always looking for ways to improve, whether that's virtual coffee breaks or sharing details about improvements in benefits. I feel like they are working in my best interest.
Review from Customer Success Dept
I have to point to the collaboration and and report I've seen across all departments. Flint and his team drive the positive culture and attitude from top down. Kris K it's just great and when you have someone like Alicya running employee programs it's fun.
Review from Customer Success Dept
I appreciate that I am assigned a mentor and that I have a safe space to ask questions.
Review from Customer Success Dept
They promote Inclusivity and relatability
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
I enjoyed meeting folks from every department that I would be engaging with. I was able to ask all of my questions along the way and get a true sense of what it would be to work for Syntellis.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Many aspects. I always look forward to a sincere and welcomed thank you for my contribution. I love helping our customers have a positive interaction with our company, and making a difference.
Review from Customer Success Dept
Collaboration and the ability to run with ideas.
Review from Customer Success Dept
The comradery of my team. That I'm allowed to fail and learn from my mistakes.
Review from Customer Success Dept
I love solving problems and learning something new.
Review from Customer Success Dept
The team and getting to learn something new everyday from any project
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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