Upgrade Culture | Comparably
Upgrade Claimed Company
Upgrade is an online lending company that offers affordable credit products and free credit education tools. Upgrade was founded in 2017 and its current CEO is Renaud Laplanche. Since its inception 5 years ago, Upgrade has grown to more than 1400 team members. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
124
TOTAL
RATINGS
2249

Upgrade Company Culture

Upgrade Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.7/5

Top Rated Culture Dimensions

Upgrade CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Renaud Laplanche Upgrade's CEO
Renaud Laplanche
96 /100

Mission, Vision, & Values

Our goal is to reduce or eliminate fees on everyday transactions and improve consumer access to affordable and responsible credit lines, personal loans, and checking and savings accounts.

Learn More

Upgrade Culture At a Glance

Upgrade has 1400 employees. 124 employees at Upgrade have reviewed Upgrade across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 124 Upgrade employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Upgrade are extremely happy with their total compensation at Upgrade, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Upgrade are extremely happy with their team. 124 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Upgrade are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Upgrade believe the environment at Upgrade is positive. Most Participants believe the pace of work at Upgrade is comfortably fast. About 80% of the employees at Upgrade work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Upgrade are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Upgrade employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at Upgrade report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Upgrade have 2 meetings
Meetings
A Day in the Life
99% of Upgrade employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Upgrade employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
89% of Upgrade employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Upgrade employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
97% of Upgrade employees call their work environment positive
Environment

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Anonymous Q&A with Upgrade Employees

Most Recent Q&A

What should I wear for an interview at Upgrade?

Asked to all employees at Upgrade

  • Business professional clothes, suits are not required. Men should wear collared shirts.

View Response & Answer »

What is the dress code at Upgrade?

Asked to all employees at Upgrade

  • Business casual to casual every day. In Phoenix we can wear shorts in the summer.

View Response & Answer »

View All Questions and Answers about Upgrade

H1B Visa

In 2019, Upgrade applied for 10 H1B visas. Of the work permits applied for, 80% were approved, 10% certified-withdrawn, and 10% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Upgrade unveil that one approved work permit application was withdrawn before the employee’s start date, and one was withdrawn by Upgrade after the employee’s start date.

Work Permit Application Outcome

Upgrade has a total of 1400 employees

10
Total Applied
  • 80% Granted (8 out of 10)
  • 0% Denied ( out of 10)
  • 10% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 10)
  • 10% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 10)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Upgrade

top 5% Gender

Upgrade currently ranks in the Top 5% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Upgrade

top 5% Diversity

Upgrade currently ranks in the Top 5% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably
84
eNPS Score
89%Promoters
6%Passives
5%Detractors

Upgrade Culture Video

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Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Gym Membership / Reimbursement
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave
Financial Benefits
401K / Retirement Plan
Employee Stock Purchase Plan
Office Perks
Free Food
Company Social Outings
Work From Home Policy
Unique Office Space
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