Working At Upgrade - Ask a Question | Comparably
Upgrade Claimed Company
Upgrade is an online lending company that offers affordable credit products and free credit education tools. Upgrade was founded in 2017 and its current CEO is Renaud Laplanche. Since its inception 5 years ago, Upgrade has grown to more than 1400 team members. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
124
TOTAL
RATINGS
2249

Q&A With Upgrade Employees

We cultivate an inclusive and diverse environment and empower our customers and our teammates with knowledge and information. We don't have all the answers but we never stop looking. Together we work hard, have fun and celebrate milestones.

How employees describe working at Upgrade

Everyone is nice and gives great feedback.

Review from Operations Dept

Lots of growth opportunities, high energy

Review from HR Dept

Great working environment. Everyone sincere about doing good work, helping customers, and helping the company flourish

Fast paced environment. Building new and exciting products to help serve our customers. Supported by management along the way. Great place to develop and compensated fairly for hard work.

Company values its employees as much as, if not more than, its customers. I always feel heard and can see and feel the impact of my contributions.

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What it's like to work at Upgrade

  • Upgrade employees generally work 8.4 hrs a day
  • Employees at Upgrade report the work pace is comfortably fast
  • On a typical day, employees at Upgrade have 2 meetings
  • 99% of Upgrade employees look forward to interacting with their team every day
  • Upgrade employees most often take unlimited paid vacation and sick days each year
  • 89% of Upgrade employees report they are happy with their work life balance
  • Upgrade employees typically get valuable feedback on how to improve at work Every Week
  • 97% of Upgrade employees call their work environment positive

Q&A With Upgrade Employees

Asked to all employees at Upgrade

  • Business professional clothes, suits are not required. Men should wear collared shirts.

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Asked to all employees at Upgrade

  • Business casual to casual every day. In Phoenix we can wear shorts in the summer.

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Aggregated Employee Answer on Comparably

  • Upgrade's Engineering team rates their overall benefits an A+ and most of them think the perks are Fantastic. 93% of Upgrade employees in Engineering say they are satisfied with their benefits. The majority of employees in Engineering also get Unlimited of paid vacation, and most of them believe the cash value of their benefits is $1000 -$1500/mo.

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Aggregated Employee Answer on Comparably

  • 91% of the same employees also feel like Upgrade is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Upgrade.

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Aggregated Employee Answer on Comparably

  • Upgrade's Engineering team rates their manager an A+ or 94/100 and the majority believe their manager truly cares about them as a person. The engineering team (86%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • Upgrade employees rates their pay and overall compensation an A+ or 94/100. 94% of employees believe they are paid fairly and 67% of employees get raises every year.

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Should I work at Upgrade?

89% of Upgrade employees would encourage their friends to become coworkers, whereas 6% are neutral and 5% would not recommend working at Upgrade to their friends.

84
eNPS Score
89%Promoters
6%Passive
5%Detractors

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