Q&A With Upgrade Employees
We cultivate an inclusive and diverse environment and empower our customers and our teammates with knowledge and information. We don't have all the answers but we never stop looking. Together we work hard, have fun and celebrate milestones.
How employees describe working at Upgrade
Everyone is nice and gives great feedback.
Review from Operations Dept
Lots of growth opportunities, high energy
Review from HR Dept
Great working environment. Everyone sincere about doing good work, helping customers, and helping the company flourish
Fast paced environment. Building new and exciting products to help serve our customers. Supported by management along the way. Great place to develop and compensated fairly for hard work.
Company values its employees as much as, if not more than, its customers. I always feel heard and can see and feel the impact of my contributions.
What it's like to work at Upgrade
- Upgrade employees generally work 8.4 hrs a day
- Employees at Upgrade report the work pace is comfortably fast
- On a typical day, employees at Upgrade have 2 meetings
- 99% of Upgrade employees look forward to interacting with their team every day
- Upgrade employees most often take unlimited paid vacation and sick days each year
- 89% of Upgrade employees report they are happy with their work life balance
- Upgrade employees typically get valuable feedback on how to improve at work Every Week
- 97% of Upgrade employees call their work environment positive
Q&A With Upgrade Employees
IDX: 0 TOT: 6
What should I wear for an interview at Upgrade?
Business professional clothes, suits are not required. Men should wear collared shirts.
What is the dress code at Upgrade?
Business casual to casual every day. In Phoenix we can wear shorts in the summer.
How are the benefits at Upgrade for employees in Engineering?
Upgrade's Engineering team rates their overall benefits an A+ and most of them think the perks are Fantastic. 93% of Upgrade employees in Engineering say they are satisfied with their benefits. The majority of employees in Engineering also get Unlimited of paid vacation, and most of them believe the cash value of their benefits is $1000 -$1500/mo.
How's career growth and advancement at Upgrade?
91% of the same employees also feel like Upgrade is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Upgrade.
How are the managers in the Engineering department at Upgrade?
Upgrade's Engineering team rates their manager an A+ or 94/100 and the majority believe their manager truly cares about them as a person. The engineering team (86%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Upgrade?
Upgrade employees rates their pay and overall compensation an A+ or 94/100. 94% of employees believe they are paid fairly and 67% of employees get raises every year.





