Upgrade Competitors | Comparably
Upgrade Claimed Company
Upgrade is an online lending company that offers affordable credit products and free credit education tools. Upgrade was founded in 2017 and its current CEO is Renaud Laplanche. Since its inception 5 years ago, Upgrade has grown to more than 1400 team members. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
124
TOTAL
RATINGS
2249

Upgrade Competitors

Upgrade competitors include IndiaLends and RailsBank. Upgrade ranks 1st in CEO Score on Comparably vs its competitors. See below how Upgrade compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st

See Upgrade Culture vs Competitors:

Upgrade Competitors
RankCompanyScore
1Upgrade91
CEO Ratings Comparison

Upgrade's CEO Score Ranks 1st

113 Employees at Upgrade rate Renaud Laplanche a 96 out of 100, which ranks them 1st out of Upgrade's competitors. Last rating was months ago.

  1. 1st
    Renaud Laplanche Upgrade's CEO
    Renaud Laplanche
    Upgrade
    96
    out of 100
CEO Ratings Comparison
RankCEOCompany Score
1Renaud LaplancheUpgrade96
Product Quality Score Comparison

Upgrade Ranks 1st in Product Quality Score

21 Customers rate Upgrade's Product Quality Score a 3.9/5, which ranks it 1st against its competitors.

  1. 1st
    Upgrade
    3.9 / 5
  2. 2nd
    RailsBank
    2.5 / 5
Product Quality Score Comparison
RankCompany Score
1Upgrade78
2RailsBank50
NPS Comparison

Upgrade Ranks 1st in Net Promoter Score

25 Customers rate Upgrade's Net Promoter Score a 20, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Upgrade to a friend?”.

  1. 1st
    Upgrade
    20
NPS Comparison
RankCompany Score
1Upgrade20
Pricing Score Comparison

Upgrade Ranks 1st in Pricing Score

21 Customers rate Upgrade's Pricing Score a 3.7/5, which ranks it 1st against its competitors.

  1. 1st
    Upgrade
    3.7 / 5
  2. 2nd
    RailsBank
    2.5 / 5
Pricing Score Comparison
RankCompany Score
1Upgrade75
2RailsBank50
Customer Service Comparison

Upgrade Ranks 1st in Customer Service

19 Customers rate Upgrade's Customer Service a 3.6/5, which ranks it 1st against its competitors.

  1. 1st
    Upgrade
    3.6 / 5
  2. 2nd
    RailsBank
    2.5 / 5
Customer Service Comparison
RankCompany Score
1Upgrade72
2RailsBank50
Overall Culture Score Comparison

Upgrade Ranks 1st in Overall Culture Score

124 Employees rate Upgrade's Overall Culture a 91/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    TIED
    Upgrade
    91 / 100
Overall Culture Score Comparison
RankCompany Score
1Upgrade91
eNPS Comparison

Upgrade Ranks 1st in Employee Net Promoter Score

110 Employees rate Upgrade's Employee Net Promoter Score a 84, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Upgrade to a friend?”.

  1. 1st
    Upgrade
    84
eNPS Comparison
RankCompany eNPS
1Upgrade84
Gender Score Comparison

Upgrade Ranks 1st in Gender Score

36 Employees rate Upgrade's Gender Score a 94/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Upgrade.

  1. 1st
    Upgrade
    94 / 100
Gender Score Comparison
RankCompany Score
1Upgrade94
Diversity Score Comparison

Upgrade Ranks 1st in Diversity Score

45 Employees rate Upgrade's Diversity Score a 91/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Upgrade.

  1. 1st
    Upgrade
    91 / 100
Diversity Score Comparison
RankCompany Score
1Upgrade91
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