Woodforest National Bank – Comparable to other national banks, they have some of the worst customer service. Especially the one located in lumberton nc. Have been banking there for 7 years, never have been greeted or thanked.

Woodforest is a community bank built upon the needs of the customers we serve. We are committed to earning customer loyalty by offering the highest level of customer service as well as competitive products and services by employees who are fair, responsive, and professional. read more

EMPLOYEE PARTICIPANTS: 165

TOTAL RATINGS: 1323

CEO: Cathleen H. Nash

Comparable to other national banks, they have some of the worst customer service. Especially the one located in lumberton nc. Have been banking there for 7 years, never have been greeted or thanked.

Other Employee Reviews for Woodforest National Bank

What does the leadership team need to get better at?

Caring about their employees. During the hurricane they were indecisive about everything until the very last moment. This hurt us all.

What do you like best about your company?

Family atmosphere

What are some of the best things about your team?

We are a very collaborative team.

What does the leadership team need to get better at?

To be more aware of employees voices.

Briefly describe your overall experience at your company

It's been a great learning experience

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Woodforest National Bank – Comparable to other national banks, they have some of the worst customer service. Especially the one located in lumberton nc. Have been banking there for 7 years, never have been greeted or thanked.

Comparable to other national banks, they have some of the worst customer service. Especially the one located in lumberton nc. Have been banking there for 7 years, never have been greeted or thanked.

Other Employee Reviews for Woodforest National Bank

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