Woodforest National Bank Employee Reviews
Out of 133 Woodforest National Bank employee reviews, 46% were positive. The remaining 54% were constructive reviews with the goal of helping Woodforest National Bank improve their work culture. The Sales team, with 50% positive reviews, reports the best experience at Woodforest National Bank compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
I love the manager at my branch and I do like my market manager. They both are very personable and my manager goes out of her way to make sure the customer is taken care of.
They know what they are doing. They are experienced and are interested in success
Thier commitment to excellence in that they do.
Trying better to back me up.
I feel that they are very informative and and very helpful
What does the leadership team need to get better at?
Speaking to their lower level bankers as equals, not some subservient being.
Posted 13 days ago
understand the issues at lower levels of teams and provide better departmental supporting tools, employees,
everything. most managers have no good leadership skills. And they do not appreciate good workers so the employees are not staying there for longer time.
Everything new management is needed they stealing time
The leadership needs to get better at handling employee complaints, relations, & overall knowledge
What is the best part about your compensation package?
The vacation time is the best part.
the 401k is the best I have ever seen
The benefits and salary rate.
Incentive bonuses on top of hourly wages
The best part of my employee package is the benefits
Why do you feel undervalued and what would make you feel better about your compensation?
recognition of accomplishments instead of thrown into a ranking pool of candidates
Because i wasnt even trained properly
employees should be treated fair and appreciated.
There needs to be more employees. We are pushed and pushed to get more cuetomers to meet goals, but other branches have less of a goal. If you work another branch and get a customer- it goes to them, not to you so it doesnt count which means they get closer to their goal. No room to expand
The company does Not Value nor gives credit to employees but only to their branh managers!
Review from Sales Dept
What are some of the best things about your team?
gear what they want to hear and does not support you when needed, but holds you accountable
I for the most part I love the people i work with. However my manager is a product of the yesman Kool-Aid drinking cult. No dissenting voices are heard and nothing improves; for the customers or employees. There are great people who work here dispite the companies in ability to develop a brain!!!
They try to do their best
Theyvsre dependable and care about their clients.
They are understanding of our management teams shortcomings
What do your coworkers need to improve and how could you work together better?
Controlling anger, not to express anger in front of staff or customers, speaking privately and accordingly to each employee regarding each owns work performance.
It all falls on training and the willingness to learn and be part of a team. The work conditions make it difficult to keep a positive attitude
Company meetings? I worked there almost a whole year and not one meeting was held.
They take advantage of the company
What is most positive about the culture and environment at your company?
I lead my own branch. I control the culture in that branch and I am aware of the fact that the mode and atmosphere that I set for my team is the atmosphere that my customers walk in to.
We all get our duties done in a timely manner
The abolity to move up in the company.
The company is very welcoming!
Helping the customers and establishing new customers
What needs to change to make the company culture better?
starts from the top executive team
Again talk to each employee to see why they're stress
Review from Sales Dept
Stop letting customers treat the employees the way they do.
Focus more on customer service and the customers needs. Not trying to push sales, its a bank not a car dealership
Market management and regional management
What did you like most about the interview process?
I liked that it was all done over the phone and zoom
Explanation of work and entire training process
It was a simple process and easy to navigate
You generally get a decision quickly
What would you improve about your company's interview process?
have someone experience within an employee interview process.
Make sure the person interviewing me is the person that i will be working with
To see if employee is able to do the job, now days they just bring people who do not even know how to count money
Review from Sales Dept
I was judged for the way i left my last job regardless of any knowledge of my background story.
Stop lying to the employees to get them to work there.
What makes you most happy at work?
The customers and the relationships that my team and myself have built with them
I have the autonomy to shape my branch the way I want it
Helping others and making a difference.
Knowing that i am my branch's only bilingual teller. Which enhances the trust & comfort of our spanish speaking members!
Helping customers and interacting with customers
What's going wrong and how can it be improved?
production systems are fix-and-repair and requires customizations
Little growth opportunity and alot of turnover
Our customers see how other customers treat us and follow suit.
The place just needs to be shut down. Most unproffessional enviorment ive worked in.
Upper management. They are so slow in responding to emails and rude to employees. Not only that the new employees and branch managers are so rude.
What would you most like to see improved at your company?
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