In today’s competitive talent landscape, forward-thinking companies understand that the candidate experience isn’t just a recruitment checkbox—it’s a strategic advantage. The organizations featured in this article have developed thoughtful approaches to engage candidates throughout their hiring journey, from initial contact to final decision. Their innovative practices not only attract top talent but also build lasting relationships regardless of hiring outcomes. By prioritizing candidate experience, these companies strengthen their employer brand, improve quality of hires, and create meaningful connections with potential employees.
Describe your company’s approach to creating a positive candidate experience throughout the hiring process.
At Velosio, we believe that hiring the best talent starts with providing an exceptional candidate experience-one that is personal, transparent, and built on trust. Our approach revolves around customizing every step of the recruiting process to deliver a “white glove” experience that leaves a lasting impression on candidates.
From the very first interaction, we focus on building genuine relationships with our candidates. We listen to their goals, career aspirations, and concerns, ensuring that they feel heard and valued. Our team takes pride in clear and timely communication, providing detailed insights about the role, team, and company culture, while proactively addressing questions or uncertainties.
We aim to shatter the unfortunate stereotypes often associated with recruiters by being consistent and reliable. Candidates can expect us to keep our promises, provide constructive feedback, and guide them seamlessly through every phase of the process. Whether it’s constant communication throughout the process or or post-interview follow-ups, we go above and beyond to create an experience that reflects our company’s values and culture.
Ultimately, our goal is to make candidates feel confident and excited about the opportunity with us, not just because of the role itself, but because of how we treat them along the way. We recognize that hiring is a two-way street, and by fostering trust and respect, we set the foundation for successful, long-term partnerships with our new hires.
How do you gather and implement feedback from candidates to improve your recruitment process?
At Velosio, gathering and acting on candidate feedback is an essential part of refining our recruitment process. We view every candidate interaction as an opportunity to learn and improve. One key way we collect this feedback is through structured new hire check-ins. These check-ins allow us to have candid conversations with our new employees about their hiring experience, from initial outreach to onboarding. During these discussions, we actively listen to what went well and identify areas where we can enhance the process.
Check out Velosio’s careers page here!
Describe your company’s approach to creating a positive candidate experience throughout the hiring process.
“Our approach is built on fostering strong, relationship-based connections with our candidates from the very start,” stated Legare Settle, Senior Managing Consultant of BH Associates. “By actively listening to their goals and understanding why they’re seeking a new opportunity, we can strategically match them with roles that genuinely excite them. We aim to create an open environment where candidates feel comfortable sharing what’s most important to them, allowing us to truly partner with them throughout the process. From wishing them luck on their first day to checking in after a week and again a month later, we ensure they feel supported every step of the way. We also love meeting candidates in person when possible to thank them for partnering with us, catching up over coffee or stopping by with a thoughtful gift. It’s these little touches, paired with being their biggest cheerleader, that make all the difference in creating a positive experience.”
How do you gather and implement feedback from candidates to improve your recruitment process?
“Gathering feedback from our candidates starts with giving them a voice. By encouraging open communication and asking for their thoughts—whether it’s how they’re feeling during the hiring journey or what they need from us—we build a foundation of trust and collaboration,” commented Legare. “This open dialogue not only helps us be better partners to our candidates but also provides honest insights we can share with our clients to enhance their hiring practices. When candidates feel heard and valued, they’re more likely to share constructive feedback, which allows us to continually refine and improve our recruitment strategies. We take every conversation to heart, leveraging it to create a better, more tailored experience for everyone involved.”
Check out Beacon Hill Staffing’s careers page here!
Describe your company’s approach to creating a positive candidate experience throughout the hiring process.
At Classy Llama, we view the interview process as an opportunity to make a lasting impression and a genuine connection. We understand the way a candidate experiences the interview is just as important as the decision we make about whether or not to hire them. That’s why we put a strong emphasis on ensuring that each candidate feels respected, heard, and valued.
A Welcoming and Respectful Experience:
We strive to create a comfortable, inviting space where candidates can express themselves openly. Whether the interview is virtual or in-person, we prioritize kindness and approachability. Our interviewers are dedicated to ensuring that candidates feel heard and respected at every stage. We understand that a relaxed environment allows candidates to do their best, and, we want them to feel at ease.
Transparent, Honest Communication:
At Classy Llama, we believe that honesty is essential to building trust. We make sure that candidates have a clear understanding of the role they’re applying for, the expectations, and what success looks like. We are equally transparent about the challenges the company may face and the areas where we are striving to grow. We encourage candidates to ask any questions they might have — no question is off-limits. Transparency is key to ensuring that both the candidate and the company are aligned in their expectations.
How do you gather and implement feedback from candidates to improve your recruitment process?
We view each interview as a chance to build a relationship with the candidate, not just assess their qualifications. We want candidates to leave the interview with a sense of what it would be like to join our herd at Classy Llama. We take the time to engage in meaningful conversations and provide insights into our company culture, team dynamics, and leadership style. Our goal is to ensure candidates leave feeling that they have a true understanding of our company — and whether it’s the right fit for them. At Classy Llama, we’re not just hiring for a role; we’re building long-term relationships. We want candidates to feel that the interview was a rewarding experience, regardless of the outcome. Our commitment to respect, transparency, and genuine communication ensures that every candidate’s experience with us is one they won’t forget.
Real statements for our Interviewees:
We pride ourselves on creating an interview experience that leaves candidates feeling respected, heard, and valued. We send out a “Candidate Survey” and and thrive on getting transparent feedback. But don’t just take our word for it — here’s what some of our recent candidates had to say about their experience with our hiring process:
The recruiter was professional, informative, and overall great to speak with.”
“I don’t have any improvement suggestions, I just wanna thank your recruiter for being a nice interviewer. Thank you for giving me time, ma’am. I appreciated it.”
“The process is top-notch and highly commended.”
“Very thorough!”
“I think Classy’s hiring process has been one of the greatest with great detail, communication, and very prompt response to any question I could have.”
These testimonials affirm our approach and serve as a reminder of the importance of creating a welcoming, transparent, and respectful experience for all candidates. Their feedback confirms that our commitment to kindness, clear communication, and mutual respect is felt by those who walk through our doors — whether physically or virtually.
Check out the Classy Llama careers page here!
Describe your company’s approach to creating a positive candidate experience throughout the hiring process.
Golden Hippo is dedicated to providing a positive and transparent candidate experience at every stage of the hiring process. From the first interaction, we prioritize clear and timely communication, ensuring candidates feel informed and valued. Our Talent Acquisition team reflects our company culture by maintaining open and thoughtful dialogue, offering timely follow-ups, and providing insights into what makes Golden Hippo a great place to work.
To help candidates better understand our workplace and opportunities for growth, we share engaging resources such as our comprehensive “Benefits at a Glance” document, which outlines our industry-leading perks and is available on our careers site. Additionally, we set candidates up for success through transparency and connection through our Hippo Pod. We even have an episode with our Senior TA Partner, Lauren,who went in-depth on the recruiting process and offered valuable insights into what to expect.
Once candidates join our team, they are welcomed through our Hippo Buddy program, which pairs new hires with experienced team members to provide guidance and support as they transition into their roles. Through these efforts, we ensure that every candidate—whether they join our team or not—has a positive and informative experience with Golden Hippo.
How do you gather and implement feedback from candidates to improve your recruitment process?
We continuously refine our recruitment process by actively seeking feedback from candidates and new hires. We conduct surveys throughout the hiring and onboarding experience to gain valuable insights into what’s working well and where we can improve. Additionally, we conduct outreach five weeks after a new employee starts to submit anonymous thoughts on their experience on our 3rd party review sites, ensuring we capture honest feedback.
Our commitment to listening and adapting is reflected in our high new-employee rating on our orientation process. By consistently gathering input and making thoughtful adjustments, we create a candidate and new hire experience that is transparent, engaging, and reflective of our company culture.
Check out the Golden Hippo’s careers page here!
Describe your company’s approach to creating a positive candidate experience throughout the hiring process.
As students and recent graduates embark on their career journeys, they often navigate multiple responsibilities throughout the hiring process and as they prepare for their start date. To support them, we have developed a suite of targeted content designed to equip them with essential information at every stage.
From the moment they apply, candidates receive clear expectations regarding their hiring journey, including timelines, guidance, and exclusive insights into workplace culture and job responsibilities. This just-in-time information is strategically delivered in alignment with their application status in the ATS.
At each critical milestone, we provide relevant resources—such as interview preparation guidance once an interview is scheduled, insights into key departmental projects, and onboarding materials following an offer. By delivering timely, tailored content, we keep candidates engaged and informed during this pivotal transition in their careers.
How do you gather and implement feedback from candidates to improve your recruitment process?
Continuous, real-time feedback is essential to refining our recruitment process. To gain valuable insights, we conduct a weekly survey with candidates who have completed the hiring process, gathering feedback on various aspects, including process duration, areas for improvement, and the key factors influencing their decision to accept our offer. This input enables us to identify strengths and pinpoint opportunities for enhancement.
Leveraging these insights, we drive meaningful improvements—whether through enhanced recruiter training, refinements to the interview experience, or updates to candidate communication strategies.
We are committed to actively listening to candidates and using their feedback to create a more seamless, engaging experience for future applicants.
Check out AT&T’s careers page here!
Describe your company’s approach to creating a positive candidate experience throughout the hiring process.
Hiring is one of the most important investments we can make in the future of our company. It is critical we offer a world-class candidate experience, set a high bar, and bring in great people who are aligned with our principles. To achieve this, we focus on a structured and standardized interview process, integrate our principles into both hiring and decision-making, and commit to building a diverse and inclusive team. A consistent hiring system sets clear expectations for both candidates and internal interview teams, ultimately improving each candidate’s experience. Weaving our principles such as kindness, humility, and integrity into our candidate interactions sets the stage for a great candidate experience.
How do you gather and implement feedback from candidates to improve your recruitment process?
At Hashicorp, we believe that gathering feedback from candidates is essential for identifying areas for improvement in our hiring process. To do so, we send post-interview surveys to every candidate, analyze the data and make actionable changes based on the insights gathered. We also encourage candidates to provide open and honest feedback to both the recruiters and the hiring teams, so we can pivot and refine our process. This feedback may include areas like providing clearer expectations regarding role responsibilities or making updates to our interview loops.
Check out HashiCorp’s careers page here!
Describe your company’s approach to creating a positive candidate experience throughout the hiring process.
Aura is a mission-driven company that is passionate and proud of the culture we foster here. We invest significant time and care in curating an experience across all aspects of the business that is aligned with our values and that will empower our All-Stars, and thus the organization, to thrive. This starts with the candidate experience, which we know is a critical point for us to attract potential candidates who believe in the values and display the attributes that will help contribute to the organization’s success. Aura creates a positive candidate experience by focusing on simplicity and transparency throughout the hiring process. Our Talent Acquisition Team guides candidates throughout the entire journey from the initial outreach to the ultimate decision on their candidacy. We ensure that candidates understand what our interview process entails, who they will be meeting with, and prepare them for what to expect in each step of the interview process. Whether someone is hired to work at Aura or not, we want every candidate to walk away with a memorable impression and desire to be a future employee and/or customer.
How do you gather and implement feedback from candidates to improve your recruitment process?
Our Talent Acquisition team gathers feedback from a variety of sources. All candidates who complete a hiring leader interview and beyond receive a survey about their interview process. This allows candidates to share comments about their own individual recruitment experience. We also track interview feedback from Glassdoor and Comparably reviews. Our team is always looking for ways to improve our process to make it more efficient and enjoyable!
Check out Aura’s careers page here!
Describe your company’s approach to creating a positive candidate experience throughout the hiring process.
Our approach to creating a positive candidate experience focuses on clear communication, transparency, and a structured yet personalized hiring journey. From the moment a candidate applies, we provide timely updates, set clear expectations for each interview stage, and offer necessary resources to help them prepare. By combining together these elements, we strive to make the hiring process a smooth, engaging experience for every candidate.
How do you gather and implement feedback from candidates to improve your recruitment process?
Our talent team actively collects feedback from candidates through a comprehensive survey sent to all candidates who interview and those who are hired. This survey covers their entire journey, from the application process to onboarding. Every quarter, we thoroughly review the feedback to identify key trends, regional insights, and areas for improvement. Based on the feedback, we address opportunities and make necessary adjustments to enhance the candidate experience.
Check out the Newfold Digital careers page here!
Describe your company’s approach to creating a positive candidate experience throughout the hiring process.
Our Talent Acquisition team is committed to delivering a world-class experience for all candidates at every stage of the recruiting process. From consistent and clear communication, to standardized interview structures, we uphold inclusive best practices and fair evaluations for each candidate. We set clear expectations to build supportive relationships with them so that the hiring process is smooth, transparent, and collaborative.
How do you gather and implement feedback from candidates to improve your recruitment process?
Every candidate who goes through our hiring process has the opportunity to share their feedback with the Talent Acquisition team through an anonymous survey, and additional follow-ups if requested. We strive to cultivate a positive experience for every candidate and therefore welcome honest, positive, and constructive feedback. We use this data to continuously improve our hiring processes by regularly sharing the feedback with our teams. We also love to shout-out our brilliant team members to celebrate what’s going well!