Culture Showdown: McDonald’s vs Chick-fil-A

In December of 2018, a surprising report came out from Restaurant Business claiming that McDonald’s chief competitor in the fast-food world was no longer Burger King or Wendy’s, but was in fact the Atlanta-based chicken sandwich chain Chick-fil-A. In fact, the only chain to generate more growth in 2018 than Chick-fil-A was McDonald’s. So in the spirit of that healthy competition, today’s Culture Showdown is all about your drive-thru choice: McDonald’s vs. Chick-fil-A. Let’s see what Comparably’s data can tell us about how employees of both companies feel about working for the fast food giants.

OVERALL CULTURE

mc chick (overall)

One McDonald’s employee says of the company’s culture, “My coworkers are like my family… This makes work extremely tolerable.”

A Chick-fil-A employee says the company as a whole is “very conservative.” They add, “They are attempting to break the mold of the traditional office space to make it more inviting.”

CEO

mc chick (ceo)

A McDonald’s worker thinks that the company leadership needs to start “caring about employees and having more empathy.”

About Chick-fil-A’s leadership, one employee writes, “The leadership team is willing to publicly acknowledge areas of weakness and shortcomings, and moreover has shown commitment to doing the hard and humble work of fixing those things that are broken.”

COMPENSATION

mc chick (compensation)

One McDonald’s employee says, “I work too hard for little pay and I work full time for no benefits.” Another adds, “I make more money than unemployment but not enough to eat anything other than McDonald’s.”

“Base pay is decently above minimum wage, which is nice for fast food,” says a Chick-fil-A employee. One very mature-sounding young worker adds, “I make a fair amount a teenager should make.”

PERKS AND BENEFITS

mc chick (perks)

About benefits at McDonald’s, one worker writes, “The insurance they finally offer is still too much and there’s no 401k or other investment opportunities.”

A Chick-fil-A employee points to the company providing “health insurance and an employee food discount.” Another adds that, because of the company’s nationwide policy, they are happily “guaranteed to not work on Sundays.”

GENDER

mc chick (gender)

DIVERSITY

mc chick (diversity)

“Our culture is very diverse,” says on McDonald’s worker.  “The company accepts everyone of all cultures and races. They treat them no differently.”

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