88
out of 100
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FirstBank Competitors
FirstBank competitors include First Citizens Bank and SpiritBank. FirstBank ranks 1st in CEO Score on Comparably vs its competitors. See below how FirstBank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
1st
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
See FirstBank Culture vs Competitors:
- 1st
FirstBank81 / 100 - 2nd
First Citizens Bank77 / 100
FirstBank Competitors at a Glance
CEO Ratings Comparison
FirstBank's CEO Score Ranks 1st
87 Employees at FirstBank rate Jim Reuter a 88 out of 100, which ranks them 1st out of FirstBank's competitors. Last rating was months ago.
Product Quality Score Comparison
FirstBank Ranks 1st in Product Quality Score
139 Customers rate FirstBank's Product Quality Score a 3.9/5, which ranks it 1st against its competitors.
NPS Comparison
FirstBank Ranks 1st in Net Promoter Score
153 Customers rate FirstBank's Net Promoter Score a 17, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend FirstBank to a friend?”.
Pricing Score Comparison
FirstBank Ranks 1st in Pricing Score
127 Customers rate FirstBank's Pricing Score a 3.5/5, which ranks it 1st against its competitors.
Customer Service Comparison
FirstBank Ranks 1st in Customer Service
121 Customers rate FirstBank's Customer Service a 3.6/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
FirstBank Ranks 1st in Overall Culture Score
114 Employees rate FirstBank's Overall Culture a 81/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
FirstBank Ranks 1st in Employee Net Promoter Score
91 Employees rate FirstBank's Employee Net Promoter Score a 49, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at FirstBank to a friend?”.
Gender Score Comparison
FirstBank Ranks 2nd in Gender Score
8 Employees rate FirstBank's Gender Score a 67/100, which ranks it 2nd against its competitors, below First Citizens Bank. The Gender Score tracks how positively women rate their experience at FirstBank.
Diversity Score Comparison
FirstBank Ranks 2nd in Diversity Score
11 Employees rate FirstBank's Diversity Score a 79/100, which ranks it 2nd against its competitors, below First Citizens Bank. The Diversity Score tracks how positively diverse employees rate their experience at FirstBank.
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