hostgator.com – By having a reliable and well informed customer service team who can and will 1. Speak English, 2. Answer basic questions, 3. NOT refuse to transfer you to a supervisor and refuses to tranfer you to anyone else. Their performance is based on not having to do so, so instead they give bad CS | Comparably
Comparably

hostgator.com – By having a reliable and well informed customer service team who can and will 1. Speak English, 2. Answer basic questions, 3. NOT refuse to transfer you to a supervisor and refuses to tranfer you to anyone else. Their performance is based on not having to do so, so instead they give bad CS

hostgator.com
Provide localized support and hosting services for HostGator's Indian and Asian clients read more
EMPLOYEE
PARTICIPANTS
19
TOTAL
RATINGS
188

By having a reliable and well informed customer service team who can and will 1. Speak English, 2. Answer basic questions, 3. NOT refuse to transfer you to a supervisor and refuses to tranfer you to anyone else. Their performance is based on not having to do so, so instead they give bad CS

Other Employee Reviews for hostgator.com

What makes you most happy at work?

Getting to work and interact with my coworkers/friends

Outlook review
Briefly describe your overall experience at your company

like working in a chinese factory. Poor people living at their job with no quality of life

What can this brand most improve?

Windows Server support, there is no support, takes days, weeks to receive ticket responses. Windows Server Admins are able to make server wide changes that affect websites performances and functionality without ever notifying its paying users.

What can this brand most improve?

HostGator would be a great company if they simply fired the dumb, dishonest support people, which seem to be very few, but it doesn't take much to destoy your reputation.

What can this brand most improve?

get me someone who can restore my website consiring I pay for this service I can't get past incompetent technical serevice

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Outlook (1 review)

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