including front-line staff in decision-making. communication with front-line staff generally. often a change is made and we don't know about it until a few weeks or even days before implementation, let alone have the opportunity to share input
Department frequently hires staff with little/no relevant experience in our specialty area, and provides them with insufficient training. Management needs to address hiring & orientation processes so new hires are capable of meaningfully contributing to the team.
Workload is too high for staff (both numbers of staff, skill mix, and experience). Suggestions from experienced staff for ways to improve processes or alter workflow to better manage the load are ignored or outright dismissed by management.
Employees need to be valued, communicated with, and involved in decision-making processes (especially for major changes). There need to be clear and transparent protocols for issues like vacation time, shift start time, and staff scheduling so that all treated fairly.